Peek! ‑ Better Replay & Survey

1 star review became 5 star review

I downloaded this app a few days ago and the recordings could not be played. The constant error message was "Not Found. Contact admin for valid URLs".
Which I did. I contacted them using 'get support' via shopify and emailed them directly. I waited for 2 days, checked inbox and spam multiple times a day but no reply. I have adds running and ppl falling off my funnel and I thought this app will be helpful. Guess not.

Really disappointed.

Edit:
After 2-3 days of trying to contact them, the app is now working. It works amazing for me to trace my customer's behavior on my website. The admin did not contact me or anything to amend my 1 star review but I feel like editing this review will go to help everyone who reads this get a feel of the support that is present and their response time. So here it is. Cheers!

Great app! it helps to see more clearly what a visitor clicks most and what should you add to boost sales

usefull to check how visitors go arround. best of all it is free. why do i need a minimun of 100 words?

The app is exactly as intended to do. It gives me great insight on what I can change with my website to make it perfect! I really enjoy it.

is ver good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111!1!!!!!

Really good. Helped me alot in putting myself in the audience perspective. I think it's great to have a recorded session like this in comparison with the normal heatmaps :)

I used this app to monitor movements on my site naruto-akatsuki.com and this app is the best. Try it out, you will love it

Very good app. Like...really good. Its so helpful to see what people are actually doing on your site. I have learnt alot from it

Great app, really helped boost sales and covert more. I would highly recommend it to anyone who gets lots of add to carts and no sales.

perfect app... and free too.. very happy..good one for those who can't afford paid apps. highly recommended ....thanks