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Report Pundit is a very useful app for reconciliation and generating reports and the support staff is extremely patient and helpful.
They have a great team of Support staff.
My query was attended to immediately by the support staff Guru who displayed a great deal of patience and problem solving skills.
I am extremely satisfied with the customer support and the query resolution process.
We have had great results using Report Pundit to create our reports. Between the library of already created reports and the ability to change them to provide what we are looking for we haven't had any problem getting the info we need. The staff has been very helpful with questions and reports that are more detailed than we can create ourselves.
Also very much appreciate being able to schedule reports to be updated and sent to our email when we need them. Saves the time waiting for reports to populate.
This app allows to extract from your store almost any data that you may think of.
The support team is necessary for certain specific cases, but they are very efficient.
After being a user of Data Export for several years, and now this one that is similar but more advanced, we still see it as very recomendable.
Echoing what other reviewers say, this app is one of the most feature-rich apps in the Shopify ecosystem, as it plugs all the data reporting voids that Shopify has. Equally, if not more impressive than the app itself, is their support. Every person that has helped me has been amazingly helpful in understanding our (sometimes complex) reporting requirements and has quickly built our custom reports whenever needed. Could not expect anything more...kudos to the team for a great app and an equally fantastic support model!
Really impressed with the support from Sara at Report Pundit. I had some fairly specific reporting needs for Shopify products and payout reconciliation, and she took the time to walk me through everything step-by-step. She was patient, knowledgeable, and genuinely helpful — not just sending canned responses. It made a complicated setup much easier to understand. Excellent customer service and a great experience overall.
Excelente aplicación y servicio al cliente, pudieron ayudarme a implementar un reporte personalizándolo a mis necesidades.
Customer service is outstanding and super fast! I was on a Zoom call when my CEO asked me for specific data. I reached out to Report Pundit support to ask for a custom report and I had it in less than 5 mins! I was able to return to my Zoom call and give my CEO the numbers he was looking for. Hands down the best customer service. Thank you!
We’ve had a good experience using Report Pundit. The app itself is useful for generating Shopify reports and creating custom charts for our data analysis.
What really stands out is the support team. They are extremely responsive and very helpful whenever we need assistance with report setup or chart customization. Their replies are fast and they are always willing to help adjust the reports to fit our needs.
Overall, a solid reporting tool for Shopify, backed by a very supportive and responsive support team.
Provides more robust reporting than is native in Shopify. Reports can be a bit slow to load, but support is really good and there are options to schedule reports to be delivered to your inbox, sent to other team members, or synced to Drive.
Highly customizable and really helpful support who can make amazing reports just like that!
You need any kind of reports, this is the app to grab. Worth every penny.