Reputon Etsy Reviews
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So far so good for listing Etsy reviews on my website and would recommend app for potential buyers to feel more at ease especially for their first purchase.
Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.
Easy to apply widget! perfect for every Etsy seller transitioning to Shopify. You can take your 5-star reviews with you on your new business platform.
Dear Customer,
Thank you for having time to write the review.
Feel free to contact us at info@reputon.com if you have any questions.
Reputon Team
So far so good! I like how the reviews are presented. Very easy to install and use! Thank you for providing this great app!
Thank you so much for your kind words and for taking the time to leave us such a positive review. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.
Haven't used it yet, will be able to give more feedback after actually trying this app. It's a bit strange to write a review before using the app.
Dear Customer,
Thank you for installing our app.
Feel free to contact us at info@reputon.com if you have any questions.
Sincerely,
Reputon Team
You did charge me 6.99 and I have a screenshot to prove it. Please refund my money back to my account.
Hello, our support team has already contacted you to solve this issue. We'd like to highlight that our application offers a 7-day trial period, after which the first billing cycle begins. In your specific case, the app was uninstalled following a usage period of 17 days.
We want to assure you that we're ready to refund you for the duration during which the app went unused. To facilitate this process, we kindly request you to reach out to us at info@reputon.com or simply respond to the email that was sent by our support team.
For now, the app is okay. It's not exactly what I wanted, but it's okay. But the constant harassment by the developer asking me to change my review is a huge turnoff. Emails, text messages, voice mails. I'm expecting them to show up at my house any minute. Creepy and rude.
Updates: We are sorry to disturb you, but we try to do our best to provide our customers with the best support. So if we've got the review that is not relevant to our app, we try to find out the reason of that.
Hello,
Please, note, we don't have any yearly or premium plan.
We don't associate with Etsy and we don't develop the app on their behalf.
As I can see in your store, the widget is displayed normally in all browsers.
Best regards,
Reputon Team
messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!!
Hello,
We are sorry if the app had any issues. Unfortunately, we can't check your problem since you deleted the app.
Kindly reinstall it and let us know by sending an email to info@reputon.com
Thank you.
Kind regards,
Reputon Team
I really liked it, for some reason it froze up and I thought deleting it was a good fix and now I cannot install, get a permanent loading cycle and any other install screen and process works. If support is still around would love any help! Love the app!!
Hello,
Sorry for the inconvenience.
We fixed it. Please, check it out. Let us know if you have any questions by sending an email to info@reputon.com
Regards,
Reputon Team
It was easy to install and hopefully will work as described. I just installed it so I am not sure yet.
Thank you so much for the 5* review! We appreciate your support!
Reputon Team
I finally got the app to work with no support from Reputation but help from my developer. It does half of what I was expecting, I wish there was more ability to see what the end product is like before having to install to try it out for yourself. Terrible customer service! Major attitude in their staff, huge turnoff from using this product. I'll only use it long enough to find a better competitor and then make the switch again. Fun fact: as soon as you leave a negative review, they start harassing you while denying the terrible attitude of their customer service agents! Buyer beware!
Updated reply: Our team is confused with such feedback. We promptly replied to your first email, requested collaborative access to check the widget from the Theme Editor (however you haven't accepted it yet). After the 2-star review, we sent you another email pointing the above mentioned facts. No harassment intended.