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This app stopped working and displaying reviews but kept charging for the "service."
We sincerely apologize for any inconvenience you encountered with our app. We make it a priority to promptly address widget-related issues. Our team has reached out to you to resolve this matter, and we are committed to finding the best solution to address this issue.
Installed this app, not working. not even loading my shopify store pages. shows error in opening my store itself. I think my all hard work is gone.
We apologize for any inconvenience you've experienced. Our widget has never affected the theme or caused it to break; such occurrences have never occurred before. We're eager to investigate everything with our developers and will reach out to you directly for further details.
messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!!
Hello,
We are sorry if the app had any issues. Unfortunately, we can't check your problem since you deleted the app.
Kindly reinstall it and let us know by sending an email to info@reputon.com
Thank you.
Kind regards,
Reputon Team
Just cancel my sub.. I don't want to pay for the service.. It doesn't even work
We are sorry that you are having issues with the app. To cancel your subscription, just uninstall the app. Once you do that, the subscription will be automatically canceled.
Our team lead has also reached out to you to make sure all of your concerns with the app are now resolved. If you have any other issues or suggestions, please do let us know. We take your feedback very seriously.