Reputon Customer Reviews App

Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.

I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.

Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.

I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps

Great functions for beginner shops :), it should allow me to get feedback from my customers
I have not started using the app yet on the store
As my shop grows I will look to upgrade the app .

Just installed ! will review again after few days....................................................

Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.

Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.

i like it

This app is very easy to use. We had an issue with it and support insisted that wasn't a problem, but eventually they solved it.