Reputon Customer Reviews App

For many years I feel envy for those sites that have the 5 gold stars next to their description, in the natural search results of Google. How to do it? Subscribe to a thousand evaluation sites? And then? How many evaluations are needed? At least 500 ???? No, impossible for me, too complex
Then I discovered this App. The App does all this but in an absolutely automatic way. You don't have to do anything. The App sends very kind and well structured emails to my clients, asks for an evaluation, publishes it, puts the stars. And not for a single manager of stars, but for many managers, the most important and well known.
Total: now my site is a firmament of stars, and I did nothing, I just installed the App (moreover the free version....)
I feel almost abusive for having had so much, doing so little
One very important thing: the reviews were all done by users of my site, of my e-commerce. Therefore the reviews are all true, real, made by real users, with their respective IP, from many different locations. Therefore they are not reviews bought.... Nowadays you can buy as many reviews as you want but then the automatic systems realize that they come from a review seller and then they are deleted. The only way is to work well and then the reviews will be good. But with this App you don't have to waste time asking for them.
Secondina Staffolini www.prodotti-dietahlife.it (a site built with Shopify)
Milan
Italy
Loving Reputon, Google, Trustpilot & Herbalife Nutrition yeahhhhhhhhhhhhh

still new with the app but looking forward on getting to know it and use it better

Phenomenal! It's great! Very easy to use and serves as a great compliment to our community engagement and marketing plan!

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Great app, A must have for anyone looking to increase their TrustPilot rating. Got over 200 5 star reviews within 24hrs and was able to deal with any customers who received a negative experience who slipped through the net. Even better it's FREE however would definitely pay for a premium version with more features.

P.S - One feature I would like is when someone fills out the negative review feedback form it sends the form to our CRM software from a Reputon email address would be great if it could come from the customer but not sure if that's even possible lol, it would just help our team with faster responses instead of copying and pasting the email ( Maybe an integration with Gorgias? and similar ) All round 5 Stars *****

First time trying. I am not sure how it works yet. Hope it's free and good to use for google review.

After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

Good for quick use.

nice and easy to use i have only started to use it so i don't know the longevity yet / bad is too soon to give proper review only after 5 days should review after 1 month