Reputon Customer Reviews App

Reputon Customer Reviews App

Avaliações (1 363)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de maio de 2019

help full app really good ..........................................
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Kovo Sports
Reino Unido
About 2 months usando a aplicação
31 de julho de 2022

I use this course to help generate and retain new and old customers, it takes money to make money and the results of this service is worth the price.

FreshTwoDeath.Com
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Reputon 31 de julho de 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team

5 de janeiro de 2022

Easy to setup and automatically sends emails asking for reviews and if the review is bad it sends them to you or good it sends them to review sites. Such a great idea to avoid bad reviews and be able to directly interface with customers to alleviate the problem and turn a potentially bad review into a good one.

EMP.Parts
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Reputon 5 de janeiro de 2022

Thank you for having time to write the review! We appreciate your feedback. It helps us to make our app better!

Reputon Team

24 de outubro de 2019

I'm glad I got this app for my store to help me boost some reviews on Facebook especially. I had a few questions for customer service, and I must say the person I dealt with was really trying his best to help, much appreciated! Try this app out, this one seems pretty promising and I've looked into quite a few.

M A Y H A N A jewelry
Canadá
About 2 months usando a aplicação
Questão respondida por Reputon 28 de outubro de 2019

Thank you very much for the positive feedback!

26 de maio de 2020

Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!

A Cottage in the City
Estados Unidos
About 2 months usando a aplicação
6 de setembro de 2019

I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon

The Secret Cottage LLC
Estados Unidos
About 2 months usando a aplicação
25 de agosto de 2021

Really enjoyed using the app, the setup was great and somewhat automated which was really helpful. It streamlined the major follow up process for me, and helped collect some additional reviews. However, unfortunately Yelp platform still keeps hiding, I wish the app could actually establish some relationship to prove authenticity of these reviews.

Rozgol's
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Reputon 26 de agosto de 2021

Thank you so much for your support and for 5* review! Can you send us more info regarding Yelp issue?

Reputon Team

3 de outubro de 2021

A very helpful app, very well thought out. Good reviews post, negative ratings are held so you can have the opportunity to make it right. Thank you!

Gray Fox Spirit Flutes
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Reputon 4 de outubro de 2021

Thank you so much for your kind words! It's great to know our app is helping to grow your business!

Reputon Team

Editado a 22 de julho de 2019

Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.

Inverurie Whisky Shop
Reino Unido
About 1 month usando a aplicação
Questão respondida por Reputon 20 de junho de 2019

Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming.

You should not change anything in your settings, this is very rare occasion.

Regards,
Reputon team

14 de fevereiro de 2020

Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended

kokkekniven.no
Noruega
About 1 month usando a aplicação