Reputon Customer Reviews App
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Excellent app. Some of the default design could do with a bit of a spruce up but it's customisable and easy to update. Did exactly what we were looking for. Turned our 4.2 google rating into 4.7 in a week. Was a bit surpised when it emailed a bunch of customers from previous shipments and I wouldn't have selected this if I'd known it was going to, as we were using another review app previously, however it turned out really well and our number of reviews and score increased dramatically and quickly. Good work.
I've been trying to get in touch with the Reputon team for more than a month now and they have been ignoring my emails. We are on one of the most expensive plans and it's unfortunate that we can't get help with anything. No way to see or manage reviews in their apps. We just see opens and clicks but no reviews... Disappointed in this app and their non-existent support.
Yesterday, you installed our app, and within this short timeframe, you've already received four 5-star reviews on Trustpilot and three 5-star reviews on Sitejabber. We promptly addressed all your inquiries via email and explicitly communicated that clicks are the final metric we track, given our current technical limitations in monitoring reviews on third-party platforms. Please note that we are always ready to answer any questions you may have.
Easy to setup, very early but we will be sure to comment how the app works and what the results are.
update: we received a negative review and the app emailed me directly with the negative feedback, this allowed us to address the issue right away and find a solution for the customer. Definitely recommend as it is very easy and intuitive. Allows for positive interactions with customers
Uso esta aplicación para que mis clientes puedan dejar comentarios en mi sitio web. Estoy empezando y la configuración fue rápida y fácil para esta aplicación.
the app is working great so far. I've only had it for a few days.
So far so good. I hoping it remains that way.
Such an easy app to install for a novice. I'm really looking forward to getting more reviews to boost sales
top !
Thanks a bunch for the "top!" rating! 🌟 If you ever have more feedback or questions, feel free to drop them our way.
Great app. definitely recommend if youre looking to add reviews in an automatic way. Very simple to use
Very easy to use in just one click of the button and everything is installed ready to go, great app for store confidence!!
I am using the app for automation. This has been a tremendous help, freeing up time to focus on other business priorities.
Thanks for the feedback! We hope that Reputon will help your business boost sales soon!