O:Request a Quote ‑ Hide Price
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.
Thank you for the great review! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is meeting your expectations and that Niel was quick to resolve the issue with hiding prices on your collection page. We're glad you're pleased with the app's performance and are here to help whenever you need us! 🌟
perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We're always here to help! 😊
This app is perfect for providing RFQ and hide pricing features. Working with Amelia was a pleasure, she was fast and efficient. Would highly recommend using this app!
Thank you for the wonderful feedback! 😊 We're thrilled to hear that the app is working perfectly for your Request for a Quote and Hide Pricing needs. We're glad Amelia could assist you efficiently. Highly appreciate your recommendation! 🙌
This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app.
Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
Hi,
Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience.
We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours.
Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business.
We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative.
The app works great and instructions are easy to follow.
And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem.
Thank you team!!
Thank you for your fantastic feedback! 🌟 We're so glad to hear that you find the Request a Quote ‑ Hide Price app a great alternative for hiding prices and requesting quotes on Shopify. It's wonderful to know that the app works well and that our support team is always there to provide immediate assistance and solutions. We appreciate your kind words, and we're here to help whenever you need us! 😊🙌
Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.
Hi,
We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.
We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.
We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.
Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.
Best customer service, Tracey fixed my problem very quickly. Can recommend.
Thank you for your kind words! 😊 We're thrilled to hear that Tracy provided such effective and prompt service. Your recommendation means a lot to us. If you need any more assistance or have further feedback, don't hesitate to reach out. We're here to help! 🌟
This app is useful to hide the price of any product and send customer request quotation. This app works exactly as it says. And their support is excellent and fast, whenever I send a message their support executive replies immediately, and resolves the issue within minutes.
Thank you for your wonderful feedback! 🌟 We're so glad to hear that the Request a Quote ‑ Hide Price app is working perfectly for you and that you find it useful for hiding product prices and facilitating customer requests for quotations! 😊 It's fantastic to know that our support team has been excellent and fast in addressing your inquiries. If you have any more questions or need assistance, feel free to reach out anytime! 💬✨
I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead.
O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance.
I highly recommend this app!
Thank you for the fantastic review! 😊 We’re thrilled to hear that the Request a Quote ‑ Hide Price app made it easy for you to replace the "Buy it now" and "Add to Cart" buttons with a "Request a Quote" button. 🌟
It’s great to know that our support team, especially April, was quick to respond and extremely helpful. 🙌 Your high recommendation means a lot to us! If you need any more assistance, we’re always here for you. 🚀
I've been on quite the hunt for a quote/request app for the last month. Between lack of features and lack of support, it was tough to find something that fit the niche needs of my company. I finally found it with this app and dev team. Would highly recommend!
Thank you for your amazing feedback! 🌟 We're thrilled to hear that you found the perfect solution with the Request a Quote ‑ Hide Price app after your search! It’s wonderful to know that our app and development team met your niche needs. Your recommendation means a lot to us! 😊 If you have any questions or need further assistance, we’re always here to help! 🙌💖