O:Request a Quote ‑ Hide Price
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We couldn’t be happier with the quote request app we've integrated into our e-commerce platform. It’s been an absolute game-changer in helping us manage customer inquiries effectively. First off, the customer support is stellar – they respond incredibly quickly, addressing any questions or issues in a matter of minutes. This kind of service is rare and much appreciated.
The email templates are extremely customizable, allowing us to maintain our brand voice and tailor communication to each client. Managing the quotes is a breeze, with the app offering an intuitive interface that makes it easy to track and respond to requests efficiently.
One of our favorite features is the automation capability: we can automatically assign quote requests to the right team members based on predefined criteria, which has significantly sped up our response times. This app has truly optimized our workflow and enhanced the customer experience. Highly recommended for any business looking to simplify and professionalize their quote management process!
Thank you for the amazing review! 😊 We're thrilled to hear that the Request a Quote ‑ Hide Price app has been a game-changer for your business and has helped streamline your customer inquiries. 🌟 It’s great to know that our support team has been quick and effective in assisting you, and that the customizable email templates and automation features are making a positive impact on your workflow. We truly appreciate your recommendation and are always here if you need any further assistance! 👍
I needed some customisations that others couldn't do. These guys have been quick to customise, fix bugs, etc.
This is the best Quoting & Price Hiding app I've found, and I think I've just about used them all.
Thanks again.
Thank you for your fantastic review! 😊 We're delighted to hear that our team could meet your customization needs and help with any issues. Your kind words motivate us to keep delivering the best service possible. If you need anything else, just let us know!
Great help... knowledgeable agent provided a quick resolution and made it easy. Thank you!
We're thrilled to hear that our knowledgeable agent could provide a quick and easy resolution for you! 😊 Your feedback means a lot to us. If you need anything else, we're always here to help.
Thanks for your support! 🙌💙
Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.
Thank you for the great review! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is meeting your expectations and that Niel was quick to resolve the issue with hiding prices on your collection page. We're glad you're pleased with the app's performance and are here to help whenever you need us! 🌟
Working with Vicky was fantastic. I installed the app., but it was not coded in yet. 15 minutes after I downloaded I sent a message. Vicky was on line immediately. Able to help me out with my questions and assist in the finalize steps of getting my first product up and running with Quote Snap.
One of my best experiences with adding an app to my Shopify Store.
Thank you for a great app, easy and understandable along. The customer service from Vicky was just the cherry on top.
Thank you for your fantastic review! 🌟 We're thrilled to hear that working with Vicky on the Request a Quote ‑ Hide Price app was such a positive experience for you! 😊 It's great to know that she was able to assist you promptly and help you finalize your first product with Quote Snap. We're delighted that you found the app easy to use and that our customer service added that cherry on top! 🍒 If you need any further assistance, we're always here to help! 💬✨
This app is useful to hide the price of any product and send customer request quotation. This app works exactly as it says. And their support is excellent and fast, whenever I send a message their support executive replies immediately, and resolves the issue within minutes.
Thank you for your wonderful feedback! 🌟 We're so glad to hear that the Request a Quote ‑ Hide Price app is working perfectly for you and that you find it useful for hiding product prices and facilitating customer requests for quotations! 😊 It's fantastic to know that our support team has been excellent and fast in addressing your inquiries. If you have any more questions or need assistance, feel free to reach out anytime! 💬✨
perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We're always here to help! 😊
Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative.
The app works great and instructions are easy to follow.
And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem.
Thank you team!!
Thank you for your fantastic feedback! 🌟 We're so glad to hear that you find the Request a Quote ‑ Hide Price app a great alternative for hiding prices and requesting quotes on Shopify. It's wonderful to know that the app works well and that our support team is always there to provide immediate assistance and solutions. We appreciate your kind words, and we're here to help whenever you need us! 😊🙌
Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.
Hi,
We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.
We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.
We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.
Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.
Best customer service, Tracey fixed my problem very quickly. Can recommend.
Thank you for your kind words! 😊 We're thrilled to hear that Tracy provided such effective and prompt service. Your recommendation means a lot to us. If you need any more assistance or have further feedback, don't hesitate to reach out. We're here to help! 🌟