O:Request a Quote ‑ Hide Price
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Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.
Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_
great communication!
🌟 Thank you for the compliment! We're delighted to hear that you like our support. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We're here for you! 😊🚀
Amazing application! And free features still allows a lot of customization.
More than that, the support team available were a tremendous help!
Would definitely recommend these folks!
Thank you so much for the amazing feedback! 🌟 We're delighted to hear that you find our application amazing, and it's great to know that the free features provide ample customization options for you.
We're thrilled that our support team could provide tremendous help. Your recommendation means a lot to us! If you ever have more feedback or need further assistance, feel free to reach out. We're here to help and appreciate your support! 😊🚀
Tried all the available RFQ apps on shopify and this one is by far the best one! And customer service is beyond excellent! Thank you!
We're thrilled to hear that our RFQ app on Shopify is the best you've tried, and that our customer service exceeded your expectations! Thank you for choosing our app and for your kind words of gratitude. We're here to help you whenever you need us! 🌟😊🙌
This app brilliantly catered to all my needs, providing solutions that are both efficient and user-friendly. and their customer service are very nice, especially Joyce, her attitude was incredibly positive and helpful, addressing all my concerns with patience and expertise.
Thank you for your glowing feedback! 🌟 We're thrilled to hear that our app has brilliantly catered to all your needs, providing solutions that are both efficient and user-friendly. 🎉💡😊🌟 We greatly appreciate your kind words and recognition. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for highlighting the exceptional support provided by Joyce! 🙌🌈
Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥
Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.
Hello ElectricAircon,
Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app.
Ms Joy - our support agent has just sent you an email to assist you to resolve this problem.
I would be grateful if you could check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega team
They have awesome support, they assisted me throughout the whole process of getting the app to work..
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Fabulous support. Tip my hat to Lynn
Seems to do all I want at the right price
That's wonderful to hear! 🌟 Big kudos to Lynn for the fabulous support! 🎩💐 We're thrilled that our app meets your needs at the right price. If you ever have more to share or need assistance, feel free to reach out. Thanks for your positive feedback! 😊🚀 #FabulousSupport #HappyCustomer 🌐💖