O:Request a Quote ‑ Hide Price
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This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy
Hi Mike Sport Lebanon,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please let us know if you need any further assistance from us!
Kaylee - Omega Team
Vicent, the contact who helped me, is the only reason I will continue using this app. He is a great help and helps alleviate my frustration.
Hi, it’s great to hear that you had a positive experience with Omega's app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!
Hi Trust Panda,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team
It could be more usable. I’m not satisfied for this app. I’m not satisfied. It could be more usable. I’m not satisfied for this app. I’m not satisfied.
Thank you for your time and consideration.
Regarding your case, I am sorry for any inconvenience you are facing with the app and our support service.
It's so sad to see your 1* review because for some reason you can not afford the price and want to use the app for free. However, as far as we can offer,
our team only supports giving a specific period to experience the app. If you want to unlock other functions in the
highest plan, you will have to pay for the app.
We serve thousands of users and hope you can understand this issue please reply to our email if you are still interested in trying the app.
Our team is willing to welcome you back and support your business to set up the app. Hope you can give us another opportunity to experience the
app to the fullest. Wish you all the best and feel free to contact us anytime at contact@omegatheme.com.
The customer service is very helpful, instantly resolve the problem due to the incompatibility of my theme on their end. After that the app is working in the way that I wanted. Resolved:
1. Showing price first before hiding it after loading the collection page.
2. Product Grid display issue.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟
Great customer service and needed some tweaking to work on my site but all is going wel and communication is a priority for me.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Vincent provided excellent and prompt customer support, and I appreciate his assistance in setting up the app. The app appears to be functioning correctly. My goal was to hide the price on certain individual products and add a quote request button and we were able to get that set up and working well. A+
That's fantastic to hear about your positive experience with Vincent and our app! 🌟 A+ for achieving your goal of hiding prices and adding a quote request button—great job! We're thrilled to know everything is functioning correctly. If you ever have more goals or need further assistance, feel free to reach out. Thanks for the kudos! 😊🚀 #CustomerSupportExcellence #AppSuccess 🌐💼
The app was unstable when I started using it, the application window would dissapear and would not work on any browser (and even incognito). But the issue was fixed by devs (said that they made some integrations which made the app unstable).
Also, the manual SMTP connection does not work, triple checked everything, even tried on other SMTP clients, so I know that SMTP credentials are valid, but somehow this app does not connect to it.
Really liked this app for its UI, because it has nice desktop UI. But then I tried it on mobile and the product images are very distorted, the table is squeezed and the view just looks bad. This is really a deal-breaker because most of the traffic nowadays is made on mobile.
But the support is really nice and helpful. Still, would not pay for this app for now, because it is not yet fully developed. And the prices are the same as in other fully working quoting apps.
Hi there,
Thanks for taking the time to leave us feedback! We appreciate your detailed review of our app.
For the SMTP configure issue, our Dev team is already been informed about the case and we will sort things out for you. We truly hope that you will have a better experience with the app when the fix is done.
Also, regarding your concern about our UI of the Quote form on the mobile version, I believe this can be solved by just a simple customization that our team is willing to provide to all our beloved customers since we understand the app will connect differently to each store's theme to reflect the setting on the front store. There is a support Agent who already contacted you to help you with this. I hope we can have this chance to support you and your theme with the app.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Nice concept but I was able to check out for free and almost cost me 3000.00 if I was a customer . I am looking for an app that actualy hides pricing.
Hello Harborside Décor,
Thank you for sharing us your issue and we are sorry for any negative experience you had with our app.
Our app can hide prices on the store based for quotable products.
We have reached you to support and make sure the app can hide prices on your store. We do hope to hear from you back.
Again, we are sorry for any inconvenience caused to you.
Best regards,
Omega team
First of all. I can't it just installs to the theme. I can't test it on a test theme. settings are just not working. doesn't work as intended. won't recommend
Hello,
Thanks for taking the time to let us know about your feedback and we are sorry for the negative experience you had.
Our support team has just received your comment about the app and we have sent you an email to explain the situation.
Please check your email and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team