Değerlendirmeler (460)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %90 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 1 yıldıza sahip
26 Haziran 2018

Super helpful customer support from Nham.
I highly recommend this app, it does exactly what I needed it to do.
Amazing Job

Arganorganic
Fas
Uygulamayı kullanma süresi:Yaklaşık 2 ay
20 Kasım 2017

Great app, needed a little configuration and a couple of bugs with our specific setup but they were address and corrected very quickly by the Globo team.

I would definitely recommend the app.

Budgetpromotion
Kanada
Uygulamayı kullanma süresi:Yaklaşık 2 ay
16 Eylül 2018 tarihinde düzenlendi

Just like many reviewers have said, Globo provides excellent support. They stayed on my issues stemming from a problematic theme (I think) till the bugs particular to my site was solved. I'm new to the the app but so far think I made the right choice. Will update my 4-star review once I've used it enough to be able to make a longer-term assessment.

Humboldt Sky
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
20 Haziran 2018

Really useful app and wonderful support team. Nham has been really helpful :)

Tdesign
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
30 Mayıs 2023 tarihinde düzenlendi

If you plan to use a Shopify 2.0 theme beware that this app will not work anymore. We've been using this app for a few years and the support team is always top-notch. However, upon upgrading our store to a new Shopify 2.0 theme we found out that not all the functions of this app work. Any product options/variants that add an additional cost to your product will no longer be transferred over into the quote, making this app essentially useless if you are using any product options that increase the price.

I really hope the dev team works to update this app so that it can fully function with the new Shopify 2.0 themes.

Chairlines
Kanada
Uygulamayı kullanma süresi:3 yıldan fazla
10 Kasım 2020

Easy to install and to operate. The app did not work right away. Not all prices where hidden as expected. With good help of the service team it finally works great.

Leister Benelux
Hollanda
Uygulamayı kullanma süresi:2 yıldan fazla
17 Mart 2023

Works very well together with the Globo Product Options app. We use both for customizable products in the shop. Very good experience and very helpful team! Thank you.

Dietz.se
İsveç
Uygulamayı kullanma süresi:Yaklaşık 1 ay
9 Haziran 2018

Excellent app, great support. You can ask the guys to modify the app to fit your needs and the guys do it really fast.

Promoland Test
Hırvatistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
12 Mayıs 2020 tarihinde düzenlendi

Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,

First of all: all my spam folder does not contain any mail from Globo.

Second: software supplier should never ever put screen shots on public websites containing passwords

Third: software supplier should never ever put screen shots on public websites containing email addresses

Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times

Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.

If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!

The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Warahuus Landquart HGVL
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
samita.io yanıt 12 Mayıs 2020

Hi there,

I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec

Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.

I'm looking forward to hearing from you
Best regards,
Helen

----------
Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

16 Mayıs 2023

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you.

Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix.

After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix.

It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Equipment Blades Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl