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As heard from every other boutique I follow, its SUCKS ARSE. PAINFUL & TIME CONSUMING. 0 STARS!
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.
Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support
More customization (for Rollo printers) and different workflow process would make it more user friendly.
Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support
When you click create barcodes, it doesn't create them for everything without selecting the item. It should go to the one I have been working on automatically. Also, it doesn't put the size or color in the description when it prints so you have to go look up the barcode to match it. That is time consuming. Also, hard to get it to print in the middle of label
Thank you for reaching out and for providing your feedback to us here in your review. I can certainly see why it'd be a benefit for the barcode to be created for the product you're working on, as opposed to having to manually select it.
In terms of the label alignment and the size and colours being missed from the description, I'd like to take a look at these issues and see if I can help at all. I will send an email to you shortly to touch base with you on this, so please look out for that and get back to me there if you're still requiring assistance. -Victor, Shopify Support
APP was great before the recent update,
new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use
Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template
We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon!
- Alex, Shopify Support
Haven't had too many problems as far as ease of use. It's pretty simple and easy to work with.
I do wish it had more label options for Dymo printers. I use 1.5"x1" labels. I'm able to print them still but because there's a size difference it cuts some of the wording off if it's too long, even I choose fit to label when printing.
Another problem I had was not being able to now post my products to Google Shopping because of Google's length requirement. I didn't know this until after I had already barcoded over 1500 of my products. I haven't decided yet whether or not to redo all the barcodes because of this.
Something I also wish was an option was to add a date.
Thank you for leaving this review. I'm glad to hear that the app has been simple and easy to use in your experience!
At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. However, I understand you'd prefer to work with 1.5" x 1" labels instead, so I'm happy to pass along your feedback regarding these sizes to our teams directly. I'll also share your note about including the date on the labels as well, as I can understand how this would be helpful.
In terms of the barcode requirements for Google Shopping, we have more details on what Google requires for this here: https://bit.ly/2AFXjQh. If you decide to edit the barcodes to fit Google's requirements, I recommend using the bulk editor (https://bit.ly/2Ti93ic) to make this process faster and easier.
I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Rae, Shopify Support
This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.
Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support
This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??
Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
please add many variant size of label and we can custom size, position text/barcode at the label, we think it very important
Thank you for taking the time to share this feedback with us! While the retail barcodes app does include most popular label sizes, I can understand how having more customizable options would be beneficial to a business.
I would also like to share your feedback with our development team so that we can continue to improve our apps! I’ve followed up with you via email so that we can chat in more detail. -Lizzy, Shopify Support
We want the old Bar Code Label Printer back. This app takes 4 times longer to print than the old label printer, and the app doesn't even want to pull up the correct format of labels to print. We liked the simplicity and ease of the old app and also being able to go to the list of the most recently added items and print from there instead of having to go to each individual item to print.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support