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Not bad - has some quirks. Occasionally when I choose to generate barcodes for a product, and it says it's finished generating, the next screen tells me that not all products have a barcode. So I have to click Generate barcode again and pray that all of the items get a barcode. Repeat a couple of times, until they all actually do have a barcode. This seems to happen 1 out of 3 times. Please fix! Otherwise decent app.
Hey, there! Thanks so much for taking the time to write a review. I'm sorry to hear that you're encountering some issues when generating barcodes. I'd like to gather some more information from you about this, to see if there's anything we can do and make sure your feedback is passed on to the correct team. I'll send you an email shortly for more details and we can discuss there. Thank you! - Brie, Shopify Support
I am not liking your change the "Print label sheet" is confusing and adds more steps to the process
Thank you for sharing your feedback on this. I can definitely understand how this change has created more steps in your workflow of printing labels, and I'd really like to share your feedback with our teams. I'm going to send you an email shortly to discuss this further. I look forward to speaking with you soon! - Rae, Shopify Support
This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.
App won’t even open. Tried deleting and re-downloading. Nothing. When app tries to launch, I get an error message alluding to the fact that the app doesn’t even exist. What a waste of time.
Thank you for taking the time to leave your review and I'm sorry to hear that you've had this issue. This should not be happening and I'd like to find out more to see if I can help with this problem. I will be sending you an email shortly so please look out for that and get back to me if you're still interested in using this app. I look forward to hearing back from you. -Victor, Shopify Support
Doesn't work as advertised. I thought I would be able to customize the barcodes but I kept getting an error saying that the preview couldn't be loaded and I couldn't customize the barcode at all.
Hi, there. I'm sorry to hear you're coming across this error when trying to use the app. I'd like to find out more about what you're trying to do and help you troubleshoot this if necessary. I'll reach out to you via email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support
This printer prints on every other label in the printer. It has wasted a roll of label printers in 2 days. It doesn't even center the print. I can't print labels for new merchandise coming in the store at this point. Shopify help! This label printer is a total piece of crap!
6/11/19-Update. After much early frustration, this printer is now consistently working well on Google Chrome. Thanks for the fix Shopify
Thank you for sharing this feedback! I'm sorry to hear you're having issues with printing your barcode labels and that you've gone through a roll of labels in the process. It sounds like these issues might be caused by your printer settings, so I’ve followed up with you via email we can investigate this further. I hope to hear back from you soon! - Lauren, Shopify Support
Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.
Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support
I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.
I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support
This app sucks. It does not work. After you create barcodes and go to print barcodes, it ALWAYS gives you an error message of missing one barcode so you have to repeat the entire process twice every time. So frustrating! It is wasting valuable time!!!
Thank you for leaving this review, and outlining the troubles you're encountering with Retail Barcode Labels. I'd really like to help look into this error message further and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still need assistance with this. Speak soon! - Rae, Shopify Support
Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.
Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support