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Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.
Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support
I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.
I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support
Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.
Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support
Prints faster than the previous barcodes app. Since this is Shopify managed I expect a bit more in terms of customizability. Need to add the ability to customize fonts, font size, dividers between variants, and placement
Hi! We really like this simple app! There is one problem, sadly, it does not support UTF-8 character encoding...
Developer team, please fix this simple problem!
Best regards,
Jan
Hey, there. Thank you for taking the time and sharing this feedback with us. We understand that you're looking for support with UTF-8 character encoding and we'd be happy to pass this suggestion to our developers. Cheers! -Elias, Shopify Support
This works okay but I really wish it would integrate into the "transfers" tab. It's very time consuming to have to receive inventory and then go into a separate app and reselect all of my merchandise to print labels. It would be amazing if I could print labels for the items I got in directly from the Transfers screen.
Hi there. Thank you for taking the time to leave this review and great feedback. I can certainly see how this idea would benefit your shop when printing labels. I would be happy to submit your feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support
It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good
I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support
More customization (for Rollo printers) and different workflow process would make it more user friendly.
Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support
This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??
Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Update-
So it's now working decently in the Edge browser, but still not working in Chrome so no longer a 1 star review, but until it works in Chrome, I am not giving it a 5 star review.
I see that Shopify is rolling out this as a replacement for it's current label app, but you cannot scan the barcode that prints out on a Dymo Small label, so that had better be fixed.