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Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.
Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support
This app does everything I need it to, although it added a few extra steps to my previous pricing and tagging process with the app that was discontinued. It is a bit less efficient, and often I have to "Create Barcodes" multiple times before it actually creates them for the products I need tags for.
Other than that little glitch, its a wonderful app that made the process easy, but it's still less efficient than the previous barcode app we were using.
Our Product names are sometimes too long to fit on one line on the barcode sticker. It would be great if there was an option to have the product name go on two lines on the sticker?
Hi, there! While this isn't possible within the Retail Barcode Labels app itself, you can resolve this issue via the Dymo software that is downloaded when you install the printer.
I'd recommend shortening your product titles, however if this isn't an option then you can actually use the Dymo labels online interface to shrink the title so that it fits on the label. It will look something like this: https://screenshot.click/20-52-rnak9-7xbt5.png.
If you need anymore assistance with that, feel free to contact our support any time: https://help.shopify.com/en/questions. Cheers! - Brie, Shopify Support
Really useful, but they should implement the option to edit the label text format. Prices should be a bit bigger. In that case my rating would be 5.
Thank you for your review and for this feedback! If you're in need of different label texts or price sizing, it may be worth taking a look at using the Dymo label software to print labels instead: https://bit.ly/39fg0Ji. There might be some additional options available there. Hope that helps! - Brie, Shopify Support
This app was not customizeable enough for my needs. I found it cut off info that I wanted on my label. If the barcode could be smaller and if we could adjust things like kerning, number of lines and font size etc this would work.
Thank you for taking the time to share this feedback with us. We understand that more customization options is important to you, and we'd be happy to share these suggestions with our development team for future considerations. Thanks again! -Elias, Shopify Support
YOU NEED TO UP DATE YOUR AVERY PAPER TYPE FOR SMALL LABELS!!!!! Barcodes are cool and easy thanks for that
Thank you for sharing this feedback. I'd like to learn more about the label sizes you're looking for, so I'm going to follow up with you via email. Please keep an eye out for my email, and reply directly back to me once you receive it so that we can discuss this further. Talk soon! - Rae, Shopify Support
I like that the labels print quickly and you can choose how many labels to print for each product variant, but it would be nice if we could change the design and not have to fight with the direction the labels print.
it takes way too long to create barcodes. also, it's annoying and time consuming to have to create a barcode after entering every single product. seems if you have the sku, it should be able to create the barcode w/o an additional step
Thank you for writing your review and for providing your feedback to us here. I can certainly see why being able to create the barcodes faster would be a big help to you and I'll be sure to pass your comments on to our development team. -Victor, Shopify Support
I use this app on a daily basis. For some reason the last few weeks the barcode creator is not consistent and more often then not i have to create the barcodes several times before they actually create and can print
Thank you for your review! I'm sorry to hear that you've been having trouble with the app recently. I'd like to do what I can to help.
I’ve followed up with you via email as well so that I can look into this further with our technical team. I look forward to speaking soon! -Lizzy, Shopify Support
Works quite well. Is buggy if your text isn't formatted correctly (if you have funny characters in your product title)
Would be nice to be able to customise the layout and add logo / thumbnail - also be great to be able to use with other DYMO sized labels, not just the preset ones.
Thanks so much for the feedback! I'll be sure to pass those requests on to our developers so that they know you'd like to see those added to the app. - Brie, Shopify Support