Recensioni (558)

Valutazione complessiva
2,2
Numero di recensioni per livello
  • Il 13% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 14% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 47% delle recensioni ha 1 stelle
25 maggio 2020

The App seems to be doing what it's made for and quiet easily.
Only down side is not having the option to add blank labels at the beginning of an Avery page.
If I have already used half an Avery page for printing, I can't use the other half anymore :(

Papeterie du Dôme
Francia
Quasi 2 anni di utilizzo dell’app
Shopify ha risposto 28 maggio 2020

Hi, there! You're correct that there wouldn't currently be a way to add blank labels at the beginning, in order to only use a half page. Barcode labels by default are meant to fill the page, so your best bet here will be use smaller label sizes that will fit your labels correctly.

I'd like to find out more about why you're wanting to do this, so that I can pass your feedback on to our developers. I'll follow up with you via email shortly for more information. Thanks! - Brie, Shopify Support

3 agosto 2020

I am totally and utterly disappointed by this app. We used it for about a year or so, and it seems to be OK until, it started generating duplicate barcodes. What an utter nightmare. I mean it just needs to do ONE THING. JUST ONE THING - unique barcodes. And it manages to create duplicates. I rang up support, and was told this was "known" If it was know - this is a critical defect!. It shouldn't be that hard to create unique codes. That's what computers are really really good at doing. Please fix this.

alfaberry
Australia
Oltre un anno di utilizzo dell’app
Shopify ha risposto 12 agosto 2020

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of this problem here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Victor, Shopify Support

7 luglio 2023

App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks

Rotation.Philly
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Shopify ha risposto 8 agosto 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

3 maggio 2019

Very handy App, however, would be more useful if you were given the option of when receiving product, you could simply click to print labels for the items you're receiving in one easy step. The way the App is currently set up, it can be cumbersome to go back and forth and select items, edit number of labels needed, etc. Could be more streamlined and more efficient, but glad the App is available.

Bare Arms Gear
Stati Uniti
Circa 2 anni di utilizzo dell’app
22 gennaio 2023

Not compatible with Google and not recognised by https://www.barcodelookup.com/ making products unable to sync with Google!!

OHEMA OHENE AFRICAN INSPIRED FASHION
Regno Unito
Oltre un anno di utilizzo dell’app
Shopify ha risposto 28 febbraio 2023

Hey, there. Thanks for taking the time to leave us a review for our app. Just to clarify, Retail Barcode Labels is built for the Shopify Platform, and was not built as an integration tool with it's labels for third party platforms. Google may use it's own labels and codes, like GTINs, for example, which they have already determined and you can attach to your products via the Google Sales Channel and your Google Merchant Center Account. I'm happy to pass your feedback regarding having the labels generated by Shopify's app integrate with other platforms. I can't say what the result of your feedback may be, but you can rest assured that the feedback has been passed along. -Imogen, Shopify Support

20 novembre 2020

Love the app, it has helped make our brick and mortar store more efficient. My only complaint is that it doesn't do GTIN for selling online like google or amazon. I would even pay for that

Whitt & Co. Clothing
Stati Uniti
Circa 2 anni di utilizzo dell’app
20 marzo 2019

not working at all. Old version is much simple and user friendly. Please bring it back old version

underground fashion
Stati Uniti
2 mesi di utilizzo dell’app
Shopify ha risposto 26 aprile 2019

Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support

Data modifica: 16 luglio 2020

This app will destroy your UPCs of existing products. My entire database of 100,000 products are all compromised because of this app! Do not use!

Card N All Gaming
Stati Uniti
2 mesi di utilizzo dell’app
Shopify ha risposto 10 agosto 2020

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to and we can take a look into this together. -Oliver, Shopify Support

Data modifica: 9 aprile 2019

I wish the tags could be more customizable. I wish the business name could be included in the tag and also that the barcodes would be smaller so the other text can be larger.
Wish creating the barcodes could be done in one step in the transfer instead of having to go into each individual item upon creating the transfer to create barcodes and print tags.
Also-if things are on sale online with the strikethrough text, can we also have a strikethrough text option on the tag? So we don't have to handwrite the changed sale price. People could see the original price (strikethrough) and the sale price listed. It would look more professional & people would be more apt to buy things in store if they saw the original price and then the money saved with the sale price listed as well.
More customization would be SUPER.

Head West Bozeman
Stati Uniti
Oltre un anno di utilizzo dell’app
11 giugno 2021

TLDR: This cost me a good bit of manual effort to recover from an overly ambitious action taken by the app. Be warned, if you want to mix barcodes with some of your products having externally assigned barcodes and some having generated barcodes, be sure to take backups regularly. This has an option to overwrite ALL barcodes that have not been automatically generated. Meaning this will wipe out ALL externally assigned barcodes from all products without a warning or confirmation. This was done by an employee, as there is no way to prevent it through permissions. I want the employee to be able to create new barcodes, but not overwrite the entire database of barcodes. Seems like this would be a valuable option to add. FYI, recovery was not simple, We had 10 days worth of heavy turnover since our last backup. Luckily, I was able to code up a solution to recover the older barcodes for the pre-existing barcodes, but the newer entries where a total loss. We had to manually rescan 400+ products to recover. One would think that shopify would have thought this one out a little more, and that they would offer a free backup scheduling app for when things go badly. Not really impressed.

Yeet Street Discs
Stati Uniti
Oltre un anno di utilizzo dell’app
Shopify ha risposto 19 giugno 2021

Hey, there. Sorry to hear about the issues caused by the overwrite and we'd be happy to share your experience with our developers, so that your suggestions can be taken into consideration for future developments.

As for backing up, there are a couple of options you can consider - you can export a copy of your products to a CSV file (https://bit.ly/3wCodAB) or use a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f), which is capable of scheduled backups.

Thanks again for taking the time and sharing these suggestions with us. Cheers! -Elias, Shopify Support