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Love this app, labels print quickly and clearly. Only reason i can't give it a 5 is I click create bar codes, wait for confirmation this was done, go to the labels I want to print and it says barcodes are missing. I have to do the process again, may be my connection speed (SLOW) but figured I'd pass it along. It would also be nice to not have to go through so many screens to print labels, if bar codes must be created once that is done it should automatically go to the product...
Thanks!
More customization (for Rollo printers) and different workflow process would make it more user friendly.
Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support
Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.
Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support
When you click create barcodes, it doesn't create them for everything without selecting the item. It should go to the one I have been working on automatically. Also, it doesn't put the size or color in the description when it prints so you have to go look up the barcode to match it. That is time consuming. Also, hard to get it to print in the middle of label
Thank you for reaching out and for providing your feedback to us here in your review. I can certainly see why it'd be a benefit for the barcode to be created for the product you're working on, as opposed to having to manually select it.
In terms of the label alignment and the size and colours being missed from the description, I'd like to take a look at these issues and see if I can help at all. I will send an email to you shortly to touch base with you on this, so please look out for that and get back to me there if you're still requiring assistance. -Victor, Shopify Support
This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.
Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support
This was an easy to use app until last week. Like the other reviews this app was working fine until last last week now it's not even creating barcodes, so pretty useless now & I don't want to have to re-create new barcodes for over 400 products??
Hi there. Thank you for taking the time to leave your feedback, we appreciate it. I'm sorry to hear that your experience with the Retail Barcode Label app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Update-
So it's now working decently in the Edge browser, but still not working in Chrome so no longer a 1 star review, but until it works in Chrome, I am not giving it a 5 star review.
I see that Shopify is rolling out this as a replacement for it's current label app, but you cannot scan the barcode that prints out on a Dymo Small label, so that had better be fixed.
Barcode label printing functionality is limited
1. Not possible to modify the price or currency. I need to print prices in a different currency than my store currency.
Thank you for writing your review and for providing your feedback on how you'd like to see Retail Barcode Labels improved. I can see why having the option to print barcodes with different currencies would be beneficial and I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support
This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support
I tried multiple times but could not able to see price in the label preview. not sure how to inlcude the price in the label.
Thank you for reaching out and for taking the time to leave your review. There should be an option to add the price of products to the labels you print, so I'd be interested in taking a closer look at this for you to see why you are not able to add the price or see it in the preview.
I will be sending you an email shortly to touch base with you and I hope we can discuss this further. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support