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This app needs support seriously!!!!!
So many dymo labels aren't available is insane! really disappointed.
EDIT: Dec 22. 2024. It stopped creating barcodes entirely.
Update March 21 2024. Still not working at all. Support is non existent. So glad the experts at shopify are buying apps and killing them off forcing me to pay 12 bucks a month to make barcodes with another app.
If I could rate this 0 stars I would. The old version of printing barcode labels was so much easier. All this app does is waste time and make printing labels so much harder than it needs to be.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a general step by step help guide on how to use the app, check out our help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels
The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
This app is not very helpful compared to the one that it replaced. Barcode Printer was much better based on assignment of barcodes. You can no longer export the whole list which is functionally not helpful either. I want to print my own using the Dymo printer software. It allows me to customize and I can easily import the CSV but now there is not even that function or if it is there, it's buried somewhere is the poorly designed GUI. Please replicate what was previously created or at least offer the same ability. If I could get a Zero Star I would!
It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.
Hi, there. Thanks for taking the time to provide your feedback. Please feel free to reach out to us over Social Media with your ticket number so that we can ensure it is in the right hands. - Skye, Shopify Support
THIS - This app is almost perfect...
It's only flaw is the character limit assigned to the first line of the label. If you are over the character limit, it cuts off your title and adds in "..." at the end, instead of shrinking the title size to fit to the barcode like EVERY other app out there. Simply not usable until that is changed.
The old app (replaced by this piece of junk) was much better. Printing customized labels was so easy. Now, with the "new" app, my workflow to print labels takes at least 4-6 times longer. I can longer print my customized labels within this app. I have to export the products, manipulate the export and then print the labels from with Dymo app. I should not have to give up my specific label format to meet what this app can do. This app was a huge step backwards.
In the 4 months since my review was responded to, I see no changes in how this app works to improve usability. Disappointing as this app was useful before Shopify thought the updated app improved the process.
Thank you for reaching out with this feedback. I understand your frustration with the process for printing customized labels, and how much more time consuming this task is now. With this in mind, I would really like to pass your thoughts over to our developers so that they're aware of how this is impacting your business. We are always looking to improve our platform, so we really appreciate you taking the time to write this review. - Rae, Shopify Support
I dislike having to go through products alphabetically. I would like to be able to print the most recent products created instead of having to search, print, go back a page, search, print, go back a page, search print...you get the idea.
Thank you for leaving this review and sharing your feedback. I understand how beneficial it would be to have the most recently added products displayed first when creating and printing new labels.
Our teams are always working hard to improve the functionality of our apps, so I'm going to share your suggestion with them regarding the sort order of the products when printing labels. I'll reach out to you via email to ensure your feedback is logged with our development team directly. Thanks! - Rae, Shopify Support
I can't get it to work and I can't get help
Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support
Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next
Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support
"Customization" is a joke. Only have two lines whether you have a barcode or not and the first line can only reference a single field. Can only show price, not compare at price?! Typical Shopify half-baked app.
Hi, there! Thanks for sharing your feedback, it's greatly appreciated. I have passed your thoughts along to our developers for consideration. Feel free to keep an eye on the Shopify Changelog (https://shopify.link/N5vR) for updates! - Greta, Shopify Support