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I have used this for years now and am getting super frustrated for the past 6 months. I have to "create barcodes" for new inventory multiple times before it actually creates the barcode. It has been becoming a waste of lots of time. Loved it in the beginning tho, so not sure what has happened/changed since
Thank you for writing your review, and I'm sorry to hear that you've experienced this issue in the past few months. I'd like to take a closer look at this for you to see if I can help diagnose and troubleshoot this problem, so I will be sending you an email to learn more about the issue. Please look out for that and get back to me there if you'd like some assistance with this. -Victor, Shopify Support
Many of the barcodes that print ate not readable. They will not scan. Its expensive to print labels that are useless. Also the program doesn't recognize keywords for searching items to print. Very time consuming to have to print labels one item at at time.
Hi, there. I'm sorry to hear you're having trouble with your labels - this is most likely an issue with your scanner or label printer. I'd like to help you troubleshoot this so that we can get those labels working for you. I'll send you an email shortly and we can take a look together. Speak soon! - Brie, Shopify Support
As others, I don't understand the low reviews, it was amazing for me : efficient and easy, the app connects to products and generate flexible labels including barcode based on my database...
I must admit that it is non intuitive at the start, you need to create a template then find the "print labels" button on top of the page and then select products and print (I printed using PDF Creator so it was saved as pdf).
Thanks for the app.
Good app to get barcodes.
Only one problem I have found so far is that it glitches and it doubles every label I need printed. So if I need 3 it will print 6.
Hi, there. Thank you for taking the time to leave us a review for Retail Barcode Labels. I'm sorry to hear about this odd issue you're encountering. I recommend that you make sure that you're not double-clicking the button that lets you print these labels off, as sometimes clicking something too many times too quickly may send multiple requests for an action to take place. If you find that you're still encountering this issue, then reach out to our Live Team for assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support
I'm giving 3 stars because it is useful to gabe labels on our products, but the process is tedious. I can't seen too just print labels for all new arrivals as they come in. I have to like search out the products and add them. Plus it seems like there are more screens to click through then needed. If you could get three work flow worked out, then I'd rate higher.
Thank you very much for taking the time to share your feedback with us. Our team works hard to improve app functionality and we appreciate this kind of information. We’d like to chat about this further with you, so I’ve reached out via email. I look forward to hearing back from you soon! -Lizzy, Shopify Support
There are a few minor issues and inconveniences, however, my biggest problem by far is that Google shows ALL barcodes as invalid. It's cool to be able to create new barcodes for products, but it doesn't really help if they register as invalid barcodes to one of the main shopping platforms.
Thank you very much for your review. I'm sorry to hear that using this app caused conflict with your Google Shopping barcode requirements.
Very often this is an issue because Google Shopping requires specific barcodes, which can be traced back to a product's manufacturer, while our barcode labels app isn't able to locate those at this time. Therefore the codes created by the app won't be as specific as what Google is looking for.
That being said, we are always looking for ways to improve the apps we offer to help make our merchants' lives easier. I will be following up with you via email so that we can talk in more detail about how your experience with this app could be improved! -Lizzy, Shopify Support
The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.
BE CAREFUL !!! THIS APP WILL REPLACE THE GTIN / UPC FIELD BY AUTOMATIC BARCODES ! THIS CAUSED A MASSIVE DROP IN THE NUMBER OF PRODUCTS AVAILABLE ON OUR GOOGLE MERCHANT CENTER AND THEREFORE IMPACTING OUR GOOGLE ADWORDS AND SHOPPING CAMPAIGNS ! This app is designed to generate automatic barcodes, so this is good if you are a brand which is in the process of creating brand new products which have no GTIN/ UPC yet. Otherwise if you are a company selling items from other brands, the items you are selling already have their unique UPC/GTIN so do not use this app otherwise it will generate barcodes in the field where GTIN/UPC should be written. We asked the app to remove all the barcodes which were created, there is no way to do so they say ! So we have to go through each of our products to remove the barcodes !
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Barcodes can be edited in bulk via the bulk editor or via a CSV as well: https://bit.ly/3naLxkU. -Oliver, Shopify Support
I use this app to help print barcodes for my clothing labels. I would really like more sizing/layout options for the labels - I'm always having to play with the sizing and make adjustments until I can get them to print just right.
I dont understand the bad reviews, this works perfect for me using 1*1'' labels with a Dymo printer, i can now ad the product size to my label which i could not with the other app, it take a bit of work to get it all configured but once thats done i find it works perfect. For people having problems having to selecting label size every time you print you will need to go to your printer settings and change the preference in advance settings to the size lable you want so i will print that size by default.