Recensies (546)

Algemene beoordeling
2,2
Cijfers per recensieniveau
  • 14% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 13% recensies zijn 3 sterren
  • 15% recensies zijn 2 sterren
  • 47% recensies zijn 1 sterren
26 maart 2021

I used this app to help me generate barcodes for my products. Google blocked and didn’t publish products to Google because of the barcodes generated by this app. I have logged in a case with Shopify Chat Support. They could not help and they will come back to me when they have a solution. Until then, I am giving 1 star to this app. I will update if the things will sort out well.

I Dance Contemporary
Israël
9 dagen gebruiken de app
Shopify heeft geantwoord 5 april 2021

Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Hope we can get this cleared up with you as soon as possible! -Oliver, Shopify Support

Bewerkt 28 maart 2019

I do not like the updated version. It takes more steps to get the same end product. Its not efficient

Lillies & Lace Boutique
Verenigde Staten
8 dagen gebruiken de app
Shopify heeft geantwoord 7 juni 2019

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!

- Alex, Shopify Support

17 februari 2021

I was really excited to use this product until I found it extremely difficult to get the labels printed. Its super easy to get them created BUT you cannot print them easily. Very disappointed!

ONE OF A KIND
Verenigde Staten
7 dagen gebruiken de app
Shopify heeft geantwoord 19 februari 2021

Hey, there! Thank you for your review - I'm glad to hear that you're finding the labels easy to make. In regards to getting them printed, you can check out the printing instructions and recommended print settings here: https://bit.ly/2OP7kS5. That said, our support team is also happy to help you get this sorted out. Feel free to reach out any time: https://help.shopify.com/en/questions. - Brie, Shopify Support

11 mei 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Shop Relentless Boutique
Verenigde Staten
6 dagen gebruiken de app
Shopify heeft geantwoord 20 mei 2021

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

15 februari 2019

I hope the devs or anyone who made this app actually read these reviews. The first app was bad but eventually functional from a workflow perspective. This new app has completely halted operations during one of our busiest times for printing barcodes. It's absolute garbage, the hoops you need to jump through from setup to print and simply not have it properly function (pages margins, etc) just go to show how overlooked the creation of this was. This is a very classic Shopify move, mindless development, never listening to your customers (it took 4+ years for customers to complain about the lack of a cost-of-goods section before any efforts of change), and releasing a product that actually destroys any productivity. I'm always amazed at how we're still paying for this platform, however it's difficult to move a whole shop's system. Must be why my two new shops are now on Squarespace...You gotta start helping your customers, Shopify.

Park & Province
Canada
5 dagen gebruiken de app
Shopify heeft geantwoord 17 juni 2019

Thank you for your feedback on the Retail Barcode Labels app! I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can get the app working to it's potential. I apologize that your experience has been less than ideal and I look forward to connecting with you!

- Alex, Shopify Support

9 januari 2021

You should add a feature that allows you to bulk print barcodes/tags, especially linked to transfer orders. Very annoying after receiving a transfer I have to go through and individually find the item, and print each tag.

Channel Islands Surfboards
Verenigde Staten
4 dagen gebruiken de app
Shopify heeft geantwoord 11 januari 2021

Hi, there! You should be able to print barcode labels in bulk by navigating to the app and then clicking on "Print labels". You can then search and select which products you'd like to print for in bulk. If this isn't working for you, please reach out to support and we'd be happy to take a look with you. Hope that helps! - Brie, Shopify Support

Bewerkt 6 maart 2020

Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.

Wall To Wall Storage
Verenigde Staten
4 dagen gebruiken de app
Shopify heeft geantwoord 13 maart 2020

Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards.

That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support

13 januari 2019

I realize this app was created to improve on the last app "Barcode Printer", which did have its problems, however, THIS APP IS AWFUL for printing many barcodes for different items. It's like 5 more steps to print each barcode and it doesn't even support the 1"x1" barcode that SHOPIFY SELLS ON ITS WEBSITE. You have to choose something close in size and the barcode looks bad. THIS IS NOT A GOOD ENOUGH SOLUTION. This is worse in many ways. At least with the former app, when it was set up and working properly, it worked fantastically. This app is junk. shame on the developers for pushing this crap out. Takes forever to get something simple done.

HandCraft House
Verenigde Staten
4 dagen gebruiken de app
13 november 2020

I have been trying to reach help for 4 days in a row with zero response. The label choices are minimum so it appears this app will be useless trying print on smaller Avery labels....

Art by Amy Labbe
Verenigde Staten
4 dagen gebruiken de app
Shopify heeft geantwoord 17 november 2020

Hi, there. I'm sorry to hear you've had a hard time reaching our team - we're experiencing a large volume of support requests right now, so if you've reached out via email it may take longer than usual for someone to get back to you. If your issue is urgent, I'd recommend reaching out via live chat, or by messaging us on Facebook or Twitter.

If you're trying to print on a label size that isn't compatible with the default template, we should be able to assist you in changing the size set in the template's code. I'd like to find out more about what you're trying to do and see what we can do to get that working for you. I'll follow up with you via email for more details and we can discuss there. Thanks! - Brie, Shopify Support

16 februari 2019

The old app was ok but very slow. This app takes way too many steps to print barcode labels. We print a lot of labels for thousands of products and you now have to click 3 more times to just print a label. When you are doing many, this is not better - it's worse for productivity.

Additionally, the labels don't allow any adjustment so the product name and barcode get cut off on the left side of the label. There's no option to adjust that. When Shopify requires you to go to another app, it should at least meet what was good about the prior app and I would hope be more efficient and easier than less efficient. I'm not saying it's hard because you can figure it out easily but there are too many clicks that are unnecessary in an app.

The development team should sit and produce a few hundred labels of various products and then they'll see the opportunity to streamline the steps.

Our use: Dymo LabelWriter 450 Turbo with Dymo small labels 1"-2-1/8"
Everything worked fine on the prior app except the speed. Now it cuts off the name and sku on the left side and takes too many steps to simply print.

NashvilleSpiceCompany
Verenigde Staten
4 dagen gebruiken de app
Shopify heeft geantwoord 17 juni 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon!

- Alex, Shopify Support