Retter ‑ Heatmaps & Replay

Complete rubbish app, please don't be fooled by the low price. Here’s why:

1. The data is completely inaccurate, and the heat map cannot detect 99% of the traffic. There are only a few hundred page views anyway. (I did not set up partial detection, but all detection)

2. The billing model only depends on the total PV of your website, not how much the application does for you. For example, I only need the data of a certain page, but the application calculates based on all exposures of the entire website (in terms of charging, the data is extremely accurate, instead of only seeing 1 when I need to see the heat map) %The data).
When I gave feedback to customer service, he also said that he could only charge according to the overall pageview of the website.

It said that 500 visits are included in FREE plan. I had 452 visits and they charge me $4.99 - hiden fees - not recommended!

The heatmap and replay feature provide invaluable insights into customer behavior. Highly recommended for optimizing your online store.

Recordings do not show the full session. The heat map does not load pages. The app just not working for us.

This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation.