Recenze (45)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 82 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 9 % hodnocení s 1 hvězdami
3. duben 2024

Good company, decent application and support. We've had no issues using Seel. Thank you.

WONDERCRAFT LTD
Spojené království
Doba používání aplikace: 24 hodinami
27. listopad 2024

Very smart concept. Especially for stores that only sell final sale items.

Forgotten Luxuries
Kanada
Doba používání aplikace: 2 dny
17. prosinec 2021

This app works so well! All the items on my store are final sale, and it really helps give my customers peace of mind knowing that they can purchase Kover and return if necessary. It's a win win for both the business and the customer! Plus, customer service is great! They respond very quickly with any questions I might have.

Kurly Klips
Spojené státy
Doba používání aplikace: Více než 3 roky
12. srpen 2021

This return assurance program is brilliant and the team that helps you to onboard is super responsive and helpful. Not only does this help us manage returns on final sale items it also helps give our customers an extra peace of mind when ordering final sale items online. It is a no brainer to have this service in place for your customers giving them an option to insure their purchases and protecting your brand reputation.

LaaTeeDa.com
Spojené státy
Doba používání aplikace: Téměř 3 roky
16. září 2021

The onboarding process was seamless and easy, everything was set up quickly and with no issues. The team were really helpful guiding me through the process and I'm hopeful the app will bring in more sales!

Silver Sculptor Handcrafted Silver Jewelry
Spojené státy
Doba používání aplikace: Téměř 3 roky
12. srpen 2021

Increasing online orders also increased number of returns. I have been looking for a solution that could reduce financial impact to from increased number of returns. And Kover's return assurance is the best (and probably the only) solution. Adding the return assurance to our service brought huge additional benefits to our customer service. With this service, it enables customer service team to be much friendlier, since they can happily take the returns. Even if the customer didn't purchase return assurance, customer service team will have friendlier talk point, such as by saying “I will make exception for return this time, but for next time, you should purchase return assurance”. Kover team is extremely responsive, professional, and very pleasant to work with.

BANKS JOURNAL
Spojené státy
Doba používání aplikace: Asi 2 roky
18. srpen 2021

Onboarding was easy and simple. The app runs fine! Excited to find out how this install will work in the long run.

BGK Apparel
Spojené státy
Doba používání aplikace: Asi 2 roky
27. prosinec 2021

Great customer service, fast, efficient, and competent folks. I recommend them and the Return Assurance app.

Asia Home Gifts
Spojené státy
Doba používání aplikace: Asi 2 roky
Datum úprav: 24. prosinec 2021

Kover is totally kick ass! My sales have seen a definite increase since the Return Assurance was added. I love not having to deal with returns anymore. My customers love the flexibility that comes with opting into the Return Assurance as they don’t feel like they are stuck with purchases that would otherwise be non-returnable. Kover goes into my backend and handles the tech aspect of everything which is something I really need assistance with and that helps tremendously. Plus having this service costs me $0. It’s a win-win all around.

D.U.A.
Spojené státy
Doba používání aplikace: Asi 2 roky
11. leden 2022

We use Kover for our formalwear (which is on average $400). Due to the delicate nature of our garments, we haven't traditionally been able to offer returns, but with Kover it's become so easy! A large percentage of our formalwear customers choose to add it on - it gives both parties more peace of mind. Highly recommend trying it out for your store! The Kover team is also very responsive when we have feedback!

Sani
Spojené státy
Doba používání aplikace: Více než rokem