Recenze (747)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
Datum úprav: 27. září 2022

Update - we have faced some minor issues with requests we needed but each and every time we get responses immediately and new solutions found for our requests. Shubham and team are so very accommodating and helpful in finding the solutions to make this very seamless. Our returns and exchange options have transformed to the best with their app! Definitely recommend it! We have been struggling to find the right platform to facilitate our returns and exchanges. not only does return prime provide the option for customers to exchange their items but it is so smoothly linked with shopify that almost everything is automated and updated throughout the process. we have been working with Shubham to get the portal customised to our very specific needs and he has done above above and beyond to create something tailored to our needs. He worked so hard and was so helpful the entire process was amazing. We canot wait to continue using it (we processed a couple of requests and so far its been excellent) Thank you Shubham and team!!!!

ShopKerta
Saúdská Arábie
Doba používání aplikace: 9 měsíci
Datum úprav: 26. duben 2022

9/10 actually. I have been using the app for like 6 months now and encountered some non-app-related but could-be-solved-by-app problems. E.g shopify archives orders automatically, and the customers cannot raise return request since their order is archived. Also the orders must be fulfilled before the customers try to raise a request. I mean I see the logic but not that practical :) But the help center is insane!!! I am not sure how the person works that efficient but there has been no issue that they can't solve. Responds real fast with real solutions.

Birdiejay
Turecko
Doba používání aplikace: 8 měsíci
2. březen 2023

Hi

Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app

Gritstones
Indie
Doba používání aplikace: 8 měsíci
23. prosinec 2021

The app has made the return process easy. Very flexible and effective Customer Service. They resolve the issue immediately

Young Mother Maternity
Indie
Doba používání aplikace: 8 měsíci
3. červenec 2023

The onboarding process with shubham was very smooth and easy. Thank you return prime for an amazing journey with you.

Italian Colony
Indie
Doba používání aplikace: 8 měsíci
19. leden 2022

After trying many similar services, I find that this application is great (pricing - customer service - ease - they take into account that every store has a brand and customization is very easy).

متجر ليل كوفي
Egypt
Doba používání aplikace: 8 měsíci
3. červenec 2023

Very cheerful, very professional. An app you'll want to work with. I always think I'm safe. Thank you!!

KAVIAQ
Turecko
Doba používání aplikace: 8 měsíci
5. leden 2022

customer service was very helpful to answer my smaller questions about user interface! the program is easy to navigate.

alexevenings.com
Spojené státy
Doba používání aplikace: 8 měsíci
13. červen 2022

I just implemented it. It was very confusing to onboard compared to my original returns platform, but their CS was super fast, set everything up for me the way I needed and showed me where I could go to edit it myself later. I am very impressed with their support and look forward to seeing how the platform works for my customers.

Blossom Essentials
Spojené státy
Doba používání aplikace: 8 měsíci
23. březen 2022

I used this app to create easy returns for customers. And the set-up of this app has been soooo easy. The support team have been amazing and very responsive, plus they are always willing to jump in and help if you get stuck. This app is also very affordable which is great for startups like me! :)

1Body activewear
Austrálie
Doba používání aplikace: 8 měsíci