Recenze (738)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
17. říjen 2023

The customer support executive was outstanding. His name is Mark, please give him a salary hike.

WWW.BOYCOTTDENIM.COM
Indie
Doba používání aplikace: 5 měsíci
20. říjen 2022

It has been an interesting journey with Return Prime! I waited to write this review until we had been using the platform for a few months. Here's the report: First off, the customer service is top notch. They really are there to chat, call, and help resolve issues any time you need them. Zero complaints about their responsiveness and friendliness. Thanks to Wonder Woman and Shubham for all their help! The program itself runs smoothly and without major issue. It looks good on the customer facing side and give you a lot of control over the language used throughout the return process. There is some funkyness when it comes to the back-end processes. More control over inventory allocation for exchanges would be nice. Same could be said for being able to change/combine returns and exchanges. You will have to work within the constraints of their system to process requests. Return Prime is not a custom platform so expect a few compromises. Overall I recommend looking at Return Prime as your returns platform. For a vastly-less-expensive-than-their-competitors option you can't go wrong. For the issues we have encountered, they seem to be working on solutions and we are looking forward to seeing what they will provide.

VOORMI
Spojené státy
Doba používání aplikace: 5 měsíci
8. květen 2023

I was struggling to set up my return path with some apps for the last week. Fortunately, I found Return Prime app and installed it to my Shopify store. Soon after installing the app their team contacted me and they have done everything for me from their end. They have guided me to select logistic partner as well. I have never seen this type of amazing service before. I recommend this app for Shopify beginners. The staff connected with me was so talented and done the job to my satisfaction.
Thank you so much.

Aayiliyaa
Spojené království
Doba používání aplikace: 5 měsíci
14. březen 2023

The app is really easy and simple to work with, but my favorite thing is the customer support! They reply fast and always were helpful to me

24 Pieces
Saúdská Arábie
Doba používání aplikace: 5 měsíci
18. únor 2023

One of the best apps available for Return & Exchange management on Shopify.
I have been using the app since 3-4 months now and it works seamlessly.
Their main USP is to push for exchanges as against just accepting Returns.

Support team is quite open to feedbacks and improvements.
Also the team is very highly equipped to understand the nuances and figure out a solution.

Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.

ORIONZ
Indie
Doba používání aplikace: 5 měsíci
17. duben 2023

Great and fast support ! Clear explanations. Attentive attitude to the client. Thanks a lot, guys!

Little Betty
Spojené státy
Doba používání aplikace: 5 měsíci
22. září 2022

We have been using return prime on our store for almost 5 months now. We are very satisficed with the product. Managing returns and refunds is very easy. I have got good feedback from our customers as well regarding the return experience.

Excelsior
Indie
Doba používání aplikace: 5 měsíci
28. červen 2023

It's pretty easy to use but few changes in the app is recommended which will definitely go a long way.

StyleQuotient
Indie
Doba používání aplikace: 5 měsíci
16. únor 2022

We discovered Return Prime a few months ago when we were looking for a system that accommodates both returns and exchanges. It was such a game changer for us when we were able to not only house returns and exchanges in the same system, but also create a unique user experience for the customer depending on what their request was. The customer service at Return Prime was very helpful in setting it up and responds very quickly with any request that we have. We would recommend Return Prime!

Støberi
Spojené státy
Doba používání aplikace: 5 měsíci
17. červenec 2023

Fast and efficient. Everything was setted in few minutes. Chat operator was able to help me to make the change for me.

Madiva
Itálie
Doba používání aplikace: 5 měsíci