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We have been using Return Prime for a few days now and based on the initial usage, the app is providing everything that it has promised. It has helped a lot to automate our returns/exchange processes. We need to use it for a few months to get to a stage where we can list down a detailed pros/cons. But up until now, it has been really beneficial for us to automate our processes.
Finally a note to our contacts in Return Prime: Ms. Greeva and Mr. Shubham. They have been really helpful and supportive regarding the onboarding and the margin discussions. They have been really professional and prompt during the whole process and it has been a pleasure to have them as our partners for our returns/exchange operations. We hope to have a long and productive journey with Return Prime.
App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.
They are so helpful and all work very well even they work for three days special to give me code to run something special in my store
they stay with me for 2 hours till they make sure that all work well
thanks guys
We tried most of the apps in this category and this one is the best one. It's easy to use yet provides a lot of functionalities. It also takes into account cash on delivery orders, providing an option to return the money to the customer's bank account which is a big plus for us since we have many COD payments.
It is a great application that you will need in your store, and they also have the best support team that I have ever dealt with, especially Mr. Shubham, who does an amazing job and makes your dealings with the application easy and beautiful. I recommend this application to you through my personal experience
Very good service and very happy with the App. It's easy to use and customer support is exceptional. Highly recommend it
Our company needed to switch return apps as our current one is being disconinuted soon. After researching all the different apps recommend by Shopify, we landed on Return Prime and couldn't be happier with the ease of use and integration with their app. Subham, one of their representatives, has already been extremely helpful and responsive in assisting us with the setup of their app and we look forward to working with them for years to come. Would highly recommend this app to any business.
just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....
A great app which I liked. Solved problems related to returns with ease. Thank you team. Would recommend.
Excellent customer support! Fast email replies. Easy to use. Just add a link to your footer on your website.