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The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience
Great app for returns. Integration required for return inventory adjustment. But overall operation is great. Immediate support from the team.
Super easy to set up and great customer service. Would recommend for anyone starting out in e-commerce.
10/10 really like the customer service they are very lovely and will help you even thought you are a starter
I've been pretty impressed with the proactive customer service. After app installation, you are guided with super easy steps for set up. I started engaging with Wonder (their chatbot) and immediately was provided with proactive assistance and answers. They even set up the link to my return policy page just to make I was covered. Later on I received an email double checking if everything was good on my end. One of the reasons I installed this app is because of the uploading photo feature and have an easy exchange and return process. If you think you might be the type of person who needs hand holding, try installing the app and have a conversation with Wonder.
Amazing customer support who helped to install the widget on my customer account page without any problems. Great design and provides my customers with a seamless returns process.
Good app! meets the needs of my shop. Very easy and quick setup. Customer support is great! Very fast and efficient :)
Ota, From Nigeria is huge help any one stuck. She has amazing skills in helping and fixing things. She is very polite and answers quickly, and a special thing about her is she makes you forget that you are stuck. She is really fast at solving merchant's store issues. Great help by her, We really appreciate her help and feel relieved now.
The Return Prime App has definitely made my store more convenient. As team members Shubham & Greeva who frequently dealing with the issues regarding integration. However, this app has streamlined the entire process and made it remarkably hassle-free.
Simple and easy to use. First time using i needed help from support, which i received instantly from support chat!