Return Rabbit

I absolutely love this return/exchange management app! You'll find it highly robust, yet very simple and intuitive to administer. And it's designed to integrate best with Shipstation.
Their support team is very responsive and helpful. They truly care about their users needs. So much so that they actually implemented a custom development, unique to my account to meet my business's specific and unusual requirements! Who does that!??
Their support and care is beyond extraordinary. I cannot recommend their app enough. Return, exchanges, and refunds are fully managed in just a few clicks. It is a joy to use!

We switched to Return Rabbit about 8 months ago after discovering they had more robust features than our previous platform. It was a seamless transition and we are very happy with the product so far. Their customer service is unlike anything we have experienced with other apps. Their entire team is accessible, responsive, and they take a proactive approach to analyzing our returns data and informing us as to how we could be doing better.

We finally took the plunge to automate our returns process to streamline our DTC business as we saw our e-commerce growing. Return Rabbit has not only saved us manpower, but it has also boosted our ability to retain sales and customers through exchanges, while giving us valuable insight into customer preferences and product feedback. Friendly and easy-to-reach support team.