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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
- Oblíbené u obchodů, jako je ten váš
- Se sídlem v USA
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Canada Post
- Gorgias
- Sendcloud
- Shippo
- Shipstation
- USPS
Kategorie
Možnosti vrácení
Správa vracení
Sledování
Cena
Starter
$23 / měsíc
20 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
Funkce
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
14denní zkušební verze zdarma
Premium
$147 / měsíc
110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
Funkce
- All Starter features plus:
- Product exchange
- Shop Now
- White label portal
- Item donation
- Cancel order
- Shipping integrations
- AI-powered instant store credit
14denní zkušební verze zdarma
Pro
$297 / měsíc
300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
Funkce
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (369)
We've been using ReturnGo for nearly 4 years and are very happy with the app. It makes it easier for customers and easy for us to manage the process. The ReturnGo customer service is also very good. Happily recommend to others.
For what it does, the pricing is ridiculous. I have the premium plan and you cannot even close returns automatically, you have to get two addons to do that. So instead of bulk closing returns, you have to go one by one, talk about "automations"...
EDIT: After this review, they enabled the features
Thank you for your valuable feedback. The Premium plan includes all automations, and unfortunately our representative provided you with incorrect information. We sincerely apologize for this mistake.
We’ve been using ReturnGo for 2 years, and it has greatly reduced the back and forth with customers by making the returns process much more streamlined. The app has been a big help for our team, and their customer service is very responsive, both when answering questions and when helping set up conditions. A great tool for improving efficiency and the customer experience.
Podpora
Podporu k aplikaci poskytuje ReturnGO.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
14. září 2020 · Protokol změn
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