Over deze app
Geïntroduceerd
14 september 2020 · Wijzigingenlogboek
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
USPS, Gorgias, Canada Post, Shippo, Shipstation, SendcloudAutomate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
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Product & variant exchange, gift returns, cancel order, store credit, and more.
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Flexible return reasons, follow-up questions, and image & video upload.
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Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
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Automatically generated pre-paid return shipping labels for tracking returns.
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Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Prijs
Gratis proefperiode van 14 dagenStarter
$23/maand
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Premium
$121/maand
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Pro
$297/maand
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
Enterprise
$417/maand
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
Starter
$23/maand
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Premium
$121/maand
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Pro
$297/maand
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
Enterprise
$417/maand
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous returns
- Multi-store plan
- Dedicated account manager
- Actionable insights
- Auto-refund
- Auto-exchange
- ERPs
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
289 recensies
So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.
Our company have been using ReturnGo for a few months now, and honestly, we have had nothing to a positive experience with them.
From the very first call where they showed us what they can do, their sales pitch if you like, was not pushy or too much like some of the other companies we called with at the time. Genuine, friendly and honest.
And since, every issue or query we've had they have been quick to help and where they haven't had an answer they've been keen to help and quick to deal with it.
Honestly, I wish there were more companies that were this helpful and easy to work with. Customer Service is exceptional.
For the platform itself, it's great! Easy to use, both front and back end, and accommodates everything we need from it.
This app has been a game-changer for me and has saved me so much time. I used to use the built in Returns Portal with ShipStation, but it did not have the customization options to choose different service levels with USPS, so I was always paying Priority Returns, otherwise customers would receive errors with First Class. Now having the options to do both returns AND exchanges has simplified things so much. This app really has it all - it does take a bit to get set up and understand everything - but once you pass that learning curve it's a very solid app. I couldn't imagine being without it now. As far as Customer Service, I have worked with many people, especially Lian, and they have all been wonderful and extremely helpful!
We started with ReturnGo a while ago and actually switched to Ecoship because of their AI solutions. Well, after about 6 requests to Ecoship customer service, I decided to switch back. This time, I actually used their customer support, which I must say is outstanding. They helped me set up the process for both of my Shopify stores and have answered questions and helped with integrations with other apps. Now that the app is set up correctly (the initial setup was actually our fault), I am very happy..
There is no comparison between the two apps and the customer support is amazing. If you have the choice, just use ReturnGo and make your life easier.
We've found the returns app to be a valuable tool that simplifies our return process and enhances our efficiency. It's incredibly user-friendly, and we would recommend it to others. The help center is also quick and effective.
Over deze app
Geïntroduceerd
14 september 2020 · Wijzigingenlogboek
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
USPS, Gorgias, Canada Post, Shippo, Shipstation, SendcloudGemaakt door ReturnGO
Over ReturnGO
Gemiddelde score: 5,0
3 jaar ervaring bij het maken van apps voor de Shopify App Store
Arieh Shenkar St 1,, Herzeliya, 4672501, IL
Ondersteuning
Stuur een berichtsupport@returngo.ai
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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