ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

Vanaf  $17 per maand. Gratis proefperiode van 14 dagen. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,9)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten

Over deze app

Geïntroduceerd

14 september 2020 · Wijzigingenlogboek

Talen

Engels, Frans, en Duits

Werkt met

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Now supports tracking and notifications for every shipment to provide an end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Now supports tracking and notifications for every shipment to provide an end-to-end post-purchase experience. meer
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Prijs

Gratis proefperiode van 14 dagen

Standard

$17/maand

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/maand

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/maand

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/maand

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

Standard

$17/maand

20 returns included. $0.95 per extra return & add-ons available

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policies
  • Store credit
  • Bonus credit
  • Auto RMA approval
  • 2 languages

Advanced

$97/maand

110 returns included. $0.90 per extra return & add-ons available

  • All Standard features
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$267/maand

350 returns included. $0.85 per extra return & add-ons available

  • All Advanced features
  • Auto-refund
  • Auto-exchange
  • Validate returned stock
  • Packing slip
  • Auto RMA as done
  • White label portal
  • 5 languages

Enterprise

$850/maand

1000 returns included. $0.95 per extra return

  • Dedicated account manager
  • 24/7 human customer support
  • Multi-store plan and quota
  • Actionable return insights
  • Data analysis
  • Global solution

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.

282 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 augustus 2023

This app has been a game-changer for me and has saved me so much time. I used to use the built in Returns Portal with ShipStation, but it did not have the customization options to choose different service levels with USPS, so I was always paying Priority Returns, otherwise customers would receive errors with First Class. Now having the options to do both returns AND exchanges has simplified things so much. This app really has it all - it does take a bit to get set up and understand everything - but once you pass that learning curve it's a very solid app. I couldn't imagine being without it now. As far as Customer Service, I have worked with many people, especially Lian, and they have all been wonderful and extremely helpful!

BlitzBeatz
Verenigde Staten
Ongeveer een jaar gebruiken de app
30 november 2022

We were previously using ReturnMagic, once they shut down we were looking for a good replacement. Thus we have done trials with many other companies.
After a lot of searching, we have found ReturnGo to be a great fit for our company!
There are so many automations that really make the return/exchange process as easy as possible!
We are a small company and Junessa did an amazing job at making this the right choice for us!
She responded to our questions promptly and was more than happy to help us every step of the way from step by step instructions to zoom meetings. We cannot thank her enough. The support team is also very quick to find solutions.

Everything Summercamp
Verenigde Staten
28 dagen gebruiken de app
Bewerkt 11 mei 2023

I've only just added this App and it is so easy to navigate, looks like it will be very beneficial to us and our customers as it allows exchanges and updates stock. Emails go to customers efficiently with updates. Very easy to use, and the 2 problems I couldn't' navigate myself were very quickly and efficiently looked after by the customer service team. Very happy so far.

Just an update / We have been using this app now for a while and it is very reliable and has helped with seamlessly organising returns. Our customers love using it and are happy that they can now do easy exchanges. It syncs perfectly with inventory and orders and the customer service is ten out of ten. Any questions we had were answered quickly and any changes we needed were done. Very very happy with this app.

Verso
Ierland
17 dagen gebruiken de app
11 mei 2023

ReturnGo is a specialized tool with very innovative and smart solutions. The system can draw orders numbers from multiple shopify stores in one front end. The whole flow can also be implemented on your website as an embedded solution, so it really feels like a native tool. Also defects can be handled within the tool. Junessa (our star) and Eyal (CEO) have been extremely helpful and kind. They've put a lot of effort into setting everything up and even they even implemented some custom development. Patta got love for ReturnGo.

PATTA
Nederland
3 maanden gebruiken de app
9 maart 2023

Their staff have been SO helpful, and have been incredibly useful. I cannot thank Geanica especially, who has been an absolute blessing for setting everything up for us. Their team is responsive, quite literally responding instantly, and cut straight to the point and can answer your questions. I highly recommend this app for you to use for returns. I have tried SO many other apps, but this one has been quite literally perfect. Thank you to this team again! And Geanica especially.

The Traveller Series
Australië
Ongeveer een maand gebruiken de app

Over deze app

Geïntroduceerd

14 september 2020 · Wijzigingenlogboek

Talen

Engels, Frans, en Duits

Werkt met

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Gemaakt door ReturnGO

Over ReturnGO

Gemiddelde score: 4,9

3 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

support@returngo.ai

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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