eCommerce Returns Management

Unlock an exceptional returns experience for South East Asia.

How it works: Customer logs onto our white-label return portal that looks and feels just like your Shopify site. With just a few clicks, the customer selects her replacement item or receives a refund in store credit which can immediately be spent at your store. The customer then chooses her preferred return method: either pickup from home or dropoff at the nearest courier office. Lastly, your team automatically receives a returns notification and access to the analytics dashboard on ReturnKey.

• Automatic exchange order creation gives customers the size and color they desire
• Integrated shipping including return pickup from customers' doorsteps
• Custom return logic automates the return process based on your return policy
• Advanced analytics help you understand your customers like never before