AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

定价
免费安装
亮点
深受美国商家喜爱
适用于最新模板
评分
4.7 (2,394)
开发人员
AfterShip

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. 更多
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

包含未翻译的文本

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亮点
深受美国商家喜爱
适用于最新模板

语言

英语, 德语, 法语, 西班牙语,以及 意大利语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

定价

Free

免费安装

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /月

或 $228/年(可节省 17%)

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /月

或 $588/年(可节省 17%)

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /月

或 $2,388/年(可节省 17%)

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (2,394)

整体评分
4.7
每个评分等级的数量
  • 80% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年9月27日

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Bailey's CBD
美国
接近2年 人在使用应用
2024年10月17日

There was a small hiccup with AfterShip and their team was able to resolve this issue within minutes!

Rancourt & Co.
美国
接近4年 人在使用应用
2024年10月8日

Customer support was very helpful in resolving my issue. Overall the product has performed very well.

American Blossom Linens
美国
接近6年 人在使用应用
2024年10月11日

Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!

Canter Culture Riding Apparel
美国
大约2年 人在使用应用
2024年10月22日

I have been using this app for a couple years and they have just updated the integration with Shopify so as soon as a return is submitted to their portal (even credit or exchange request) the value of that order comes off your sales total. I have been in contact with the app to understand (unsuccessfully) how it all works as it's a nightmare for reporting. I have been emailing Ryanne for weeks who responds every 8 days. They havent been able to tell me what happens to the sale total when the return is later refunded to a credit (which we offer via a different app). I'm ready to move into a new returns app now the function and the service are both painful.

A L E X A N D R A
澳大利亚
4年多 人在使用应用
AfterShip已回复 2024年10月23日

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our recent integration and our response times. Your concerns are definitely important to us.

We understand how critical accurate reporting is for your business, and we're sorry for any confusion regarding how returns impact your sales total. We're actively working to improve our communication and the functionality of the app.

Our team is trying to connect with you to help you at earliest. Please respond to their email.

Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

支持

AfterShip 可以回答您关于 AfterShip Returns & Exchanges 的任何问题。

开发人员

AfterShip

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

资源

此开发者不提供直接的简体中文支持。

推出日期

2017年2月28日

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