Recenze (2 417)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
21. březen 2022

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with ...

Yoga Studio Store
Spojené království
Doba používání aplikace: 26 dny
Vývojář AfterShip odpověděl 21. březen 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

18. květen 2020

Not able to adjust a rejected order that was rejected by mistake. This needs to be fixed in the app.

Case Collection Clothing
Spojené státy
Doba používání aplikace: 25 dny
7. listopad 2022

100 percent most of the 5 stars whose reviews are fake literary this is the most horrible app I have ever used because of these reasons 1- I requested a custom domain, and they charged me 120$ per year, and after two months, they changed the domain to a different store that is not owned.
2- I paid a subscription for one year, which was 185$; then, two times, they charged an amount 40$ for each ...

SAVANNA
Kuvajt
Doba používání aplikace: 23 dny
Vývojář AfterShip odpověděl 7. listopad 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

Datum úprav: 3. březen 2020

So far, just trying to set things up. I had thought its one layer, but for a simple return you need:
Returns Center
After Ship
Postmen
Then a shipping center.

Postmen doesn’t connect well with any shipping center. Returns dont work when printing labels. Customer service is only email. Now 4 emails in and having to repeat the issue, and not having a solution out of the gate. Is there a way to ...

Choose Your Attitude
Spojené státy
Doba používání aplikace: 21 dny
Datum úprav: 19. únor 2018

Bad b:bbbbbbbbbbbbbbbbbdddddff

Shopglobalex
Filipíny
Doba používání aplikace: 16 dny
10. říjen 2018

Customers are not able to access returns centre, I suspect due to no SSL cert. Zero help from support so far, just encouraged us to request a feature in the community.

And Well Dressed
Singapur
Doba používání aplikace: 15 dny
Datum úprav: 19. květen 2021

I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.

GadgetChef
Německo
Doba používání aplikace: 11 dny
Vývojář AfterShip odpověděl 19. květen 2021

We apologize for the inconvenience. An SSL is needed to be activated on the domain to remove the Not Secure tag on the website which is the standard service across domains.

...

Datum úprav: 22. duben 2020

Well, still testing the app. one thing i didn't like about the app, I was forced to write a review in order to utilize some of the app features.
I cannot see the "Analytics" Page if I don't post a review :/

KEMOLENE
Spojené státy
Doba používání aplikace: 11 dny
2. březen 2022

I attempted to set this up to replace Return Magic since they're shutting down. After four days of work and endless error messages later I gave up. The basic user experience (I'm talking log-ins that sent me on loops back to the app store) was a Kafkaesque nightmare. The support team was less equipped to solve the issue than I was. I'm a pretty technically savvy person and this would be ...

Têra Kaia
Spojené státy
Doba používání aplikace: 8 dny
Vývojář AfterShip odpověděl 2. březen 2022

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our ...

11. červen 2020

I am rating this a 1 star pending a reply to my emails from the app developer. Have sent two emails over the past 6 days and not a single reply. The banner at the top of my app keeps begging for feedback, so here it is. When can someone assist me and reply to my emails?

BigTopShirtShop.com
Spojené státy
Doba používání aplikace: 8 dny