Recenze (2 337)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 79 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
Datum úprav: 13. prosinec 2019

Be aware that if you need to upgrade to the next plan they direct you to uninstall and reinstall the app then you have to redo all your settings, why would they do that? Isn't it common that websites grow and you upgrade to the next plan? Every other app has a simple one button or so click to upgrade they make it easy for their customers.
I messaged the customer service asking them to upgrade me, they sent me links to disconnect, followed the process it does not work in fact after I disconnect the app and go back the connection back, clearly this app has a bug. In speaking with our Merchant Success Manager @ ShopifyPlus she stated that uninstalling and reinstalling an app for upgrade she has not heard of.

Please note that I received an email they would screen share with us at 1pm today, they never sent us the link, we are now 3 days of not being able to create & send return labels for our customers. I sent another time to support. So disappointed in this app. I have worked on many shopify sites with many apps and this is the first time I have had this type of an experience.

Like the person that posted Dec 12, 2019 I am wondering if the reviews for this app are accurate.

Democracy Clothing
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář AfterShip & Automizely odpověděl 11. prosinec 2019

Please accept our humble apology, could you please join us on a screen share call? We will resolve the issue on the call itself.

Kindly check your email inbox. Please reply to it and we will connect immediately.

30. prosinec 2021

Whilst trying to set this app up, I had questions and the cutomer service chat was really helpful. They explained everything I needed to know and made the whole experience easy.

JAYNE.shop
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář AfterShip & Automizely odpověděl 30. prosinec 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
ReturnsCenter Team

10. leden 2022

Such great features and such a great customer support team. I am loving this user-friendly app so far!!

Hevias
Spojené státy
Doba používání aplikace: 4 dny
19. červen 2023

Thank you much for your help getting the application set up! Nalinee helped with everything. Thanks again!

Aspire Supply
Spojené státy
Doba používání aplikace: 4 dny
20. květen 2021

customer service helped me complete my task : ) I used the help chat and I was able to receive the help that I needed

NÜERA Swim Inc
Spojené státy
Doba používání aplikace: 4 dny
Datum úprav: 17. duben 2018

This person who developed this either greedy or just plain stupid for thinking people will pay him $40 USD each month for 20 returns. Atleast he is not getting the money from us. It cost $500 USD to develop some thing similar for life time coding that you own.

It's greed and highway robbery for this price. You should charge us per return and not $40 for 20 returns.. What if I had 3 returns in a month?

Stay away completely from this company including there aftership which useless as hell

PREVIOUS REVIEW WHEN IT WAS FREE
Not bad.. But people please remember this is in beta and once beta is done we will be charged.. check out the pricing..

As long this app is free my 5 star review stays up, the second we have to pay i'm removing it down to 1 star and delete it..

www.socheap.ca

*** DO NOT FORGET TO DELETE THE PRIVATE APP YOU SET UP WITH THEM ***

Socheap89
Kanada
Doba používání aplikace: 3 měsíci
14. červenec 2017

Please download app no hidden cost. I use it for my e-com business on shopify

Bridgett Ridgeway
Spojené státy
Doba používání aplikace: 2 měsíci
26. květen 2018

The free version of this was great and had the price for the update been reasonable I would have gladly upgraded but their new prices are extortion. DELETED!

Saywha
Spojené státy
Doba používání aplikace: 3 měsíci
10. únor 2018

Useful app. Simple integration and clear instructions.

Eighth Will
Spojené království
Doba používání aplikace: 3 měsíci
8. červen 2017

I really love the idea of this app - it looks great and is very easy to use but its missing the ability to generate returns labels which makes it a very manual process and so defeats the point of an automated returns system. I appreciate the app is not that old so will watch any app improvements with interest.

Soplay
Spojené království
Doba používání aplikace: Asi 2 měsíci