AfterShip Returns & Exchanges

I love this app. The customer service is always fast and helpful with any questions or problems I may have. The app is also really easy to use and customize. I was able to customize what I want my return labels to say and how I wanted to look.

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

Easy and good tool. It makes process simplier

Very helpful app

Kevin Ly
LYSON MEDIA™

Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.

I am really liking the Aftership app!
Customer service is great as well. I recommend this app to anyone looking for a returns ans exchanges app as well as tracking.

helpful, friendly

Application top je la conseille !

OMG! Deep and Rahul were amazing! I could not get my labels to generate and translate my vendor’s return address. Both were very patient with me. They literally walked me step by step through everything. It took awhile, as I had multiple windows open. They guided me through it all with ease. I am so excited and thankful to have their support with Aftership. This is my returns app from now on! Bravo guys!

The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!