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Nice App, unfortunately, automatic return labels aren't possible in EU... Big bummer for us. Hopefully, you guys get on it soon.
Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.
Customers are not able to access returns centre, I suspect due to no SSL cert. Zero help from support so far, just encouraged us to request a feature in the community.
Amazing customer service. The app isn't completely straightforward, but the team is ready to help at any time
Hi,
Thank you for sharing your valuable review. Do let us know if you have any feedback or suggestions for us.
Kind regards,
Sumit
Very helpful app. Works seamlessly.
Very quick response. Helped me set up the return page on my website :) I recommend everyone, if you are looking for an app like this, go for the Aftership Returns app.
Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!
The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)
Thanks for your valuable feedback/recommendation. We've registered your request in our feature sheet so that we will work on that for you.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Returns Center
Great! Works like a charm. But don't understand why I need to write 100 characters before I can submit this...
really good support and really helpful. The platform is nice but not good translate in french, after you can do it yourself easely!