AfterShip Returns & Exchanges , 2 268 arvostelua
Tarkenna
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Luokituksen mukaan
Great support team and the app works so well. We are completely satisfied with our experience! and also special thank to ayush from support team for helping me out.
Love the app even though it frustrated. I cannot add it to my website. It keeping putting up a different page but I still love it . Hopefully I can learn to use it soon
Great support team! Thank you for your help with getting this set up. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
To all shopify store owners: Please do not create an account there! Read through the 1-2 star ratings and you will see that a lot of people are not satisfied with the way they deal with customers. You will not get any answers. If you have problems, it takes at least a week to find a solution. The worst experience I have ever had with Shopify APPS. The support does not want to solve the problems and you get a standard text as an answer. Your profile information will not be deleted if you request it. No idea what they do with this data. Answer to Mudit: I have been working on a solution for 3 days and I have spent at least 10 hours looking for a solution to solve the problem. Because of you we can't process returns and our business suffers. You are not helping me. All you are doing is saying that you are checking. Then I get no answer and have to contact you again. Do you always treat business partners this way?
Thank you for bringing this to our attention. We’re sorry you had a bad experience. To discuss this further, we have sent you an email on your registered email address.
You can always contact us at support@aftership.com for any queries. We are available 24X7.
Kind regards,
Mudit
Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!
Very fast quality help. Recommend
Very helpful. Thank you Moazzam. I had difficulty setting up my account and the service was fast and helpful.
We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.
We have assigned a support executive to investigate and resolve your concern.
We regret the inconvenience caused to you.
Regards,
Team Returns Center
I enjoy the ease of use and customer service via chat. I had some difficulty with the code issues but that was solved via chat.
Got a response straight away and my problem was solved in 2mins - Thanks Lovish
Customer service so far 10/10
Definitely recommended