Arvostelut (2 397)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 9. lokakuu 2020

To all shopify store owners: Please do not create an account there! Read through the 1-2 star ratings and you will see that a lot of people are not satisfied with the way they deal with customers. You will not get any answers. If you have problems, it takes at least a week to find a solution. The worst experience I have ever had with Shopify APPS. The support does not want to solve the problems and you get a standard text as an answer. Your profile information will not be deleted if you request it. No idea what they do with this data. Answer to Mudit: I have been working on a solution for 3 days and I have spent at least 10 hours looking for a solution to solve the problem. Because of you we can't process returns and our business suffers. You are not helping me. All you are doing is saying that you are checking. Then I get no answer and have to contact you again. Do you always treat business partners this way?

SEVENHEAVENS
Saksa
2 päivää sovelluksen käyttöä
AfterShip vastasi 8. lokakuu 2020

Thank you for bringing this to our attention. We’re sorry you had a bad experience. To discuss this further, we have sent you an email on your registered email address.

You can always contact us at support@aftership.com for any queries. We are available 24X7.

Kind regards,
Mudit

Muokattu 26. huhtikuu 2020

App was easy to use but would be better if I could add the find order section to my own web page like the tracking button.

Kompworld
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
9. tammikuu 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Amari Wear
Sveitsi
Noin 2 tuntia sovelluksen käyttöä
2. elokuu 2022

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

VoltPPE
Yhdistynyt kuningaskunta
Noin 2 tuntia sovelluksen käyttöä
20. joulukuu 2021

We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.

Dakini
Yhdysvallat
2 päivää sovelluksen käyttöä
AfterShip vastasi 20. joulukuu 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.
We have assigned a support executive to investigate and resolve your concern.
We regret the inconvenience caused to you.
Regards,
Team Returns Center

26. marraskuu 2021

I started using this app, and the customer service is incredible!
Recommend to use this app! It will help with Returns a lot!

unUsual Choices
Portugali
Noin 2 tuntia sovelluksen käyttöä
17. tammikuu 2018

Great!!!!! I love this app. Great!!!!

Dee Jays Gift Shop
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
Muokattu 9. joulukuu 2022

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

sunsociety
Ranska
Noin 2 tuntia sovelluksen käyttöä
17. toukokuu 2021

Be aware they are still charging after you remove the app from your Shopify Store. They ask you to close every single acces of your staff.. closing the service is not enough. I can not imagine if you have so many staff.. And they are not responding basically SCAM.

Pedal Commander
Yhdysvallat
2 päivää sovelluksen käyttöä
AfterShip vastasi 17. toukokuu 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Returns Centre

23. toukokuu 2021

The support was excelent. Priyanka was very patient and very proactive to help me.
I really recommend this App.

Flamboyant Co
Australia
Noin 2 tuntia sovelluksen käyttöä