Arvostelut (2 397)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 21. toukokuu 2019

Very useful app. We use it to create the RMA # and get the reason for return for each customer, who sends the email request. Even if we do not send the return label,( because do not request the return, just send the replacement), we finally have all complaints in one place and nicely organized. There is a useful feature to this app Vs the expensive RMA management systems: you have the control either accept and send the return label (paid or not), or reject. (And you can customize the return policy, the shipping instructions, reason for return options. I wish I can edit the main section as well. I do not like the wording on how to start the return but cannot customize them.) With our product we do not want to encourage the returns on the whim, but rather with the real issue. We have all the necessary information on the website to make the educated decision, before buying and having the control to involve the buyers in communication really helps.

Indicatorlock
Yhdysvallat
Yli vuosi sovelluksen käyttöä
23. syyskuu 2017

Easy to set up. Definitely a must have for any shop owner.
Better than i expected.

Healthy Dogs
Yhdistynyt kuningaskunta
Yli vuosi sovelluksen käyttöä
Muokattu 13. marraskuu 2021

Great app, great support team, thanks Samad. He helped me thru out process and the team is very responsive

Ambassadress NYC
Yhdysvallat
Yli vuosi sovelluksen käyttöä
AfterShip vastasi 28. lokakuu 2021

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app.

Be rest assured that your issue will be dealt with utmost priority.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Team Returns Center

18. tammikuu 2018

Great app! Easy to use. I enjoy using it very much.

Qiaeristatea
Hongkong – Kiinan erityishallintoalue
Yli vuosi sovelluksen käyttöä
2. joulukuu 2021

The app is very helpful and easy to use. It makes creating & managing returns on my store extremely simple.

Faded & Frayed Outfitters
Yhdysvallat
Yli vuosi sovelluksen käyttöä
31. toukokuu 2023

Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!

Hunters Element NZ
Uusi-Seelanti
Yli vuosi sovelluksen käyttöä
28. huhtikuu 2021

We are very happy with this app, the app is good easy to use and the support is very helpful. Very happy with the app

The Good Day Lab
Yhdysvallat
Yli vuosi sovelluksen käyttöä
24. tammikuu 2023

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Black Sheep Btq
Yhdysvallat
Yli vuosi sovelluksen käyttöä
28. lokakuu 2022

Hola, he tenido varias dudas sobre el funcionamiento y edición . Al solicitar ayuda y asesoramiento , he recibido respuesta rapida y muy efectiva, aclarando rápidamente cualquier duda.

catukadog
Espanja
Yli vuosi sovelluksen käyttöä
12. heinäkuu 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

True Glory Hair
Yhdysvallat
Yli vuosi sovelluksen käyttöä