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In base alla valutazione
Sehr schlechte Erfahrung. Ich hab eine ganze Woche investiert, aufgrund diverser Probleme und am Schluss kann ich Aftership sofort nicht verwenden, weil der Support behauptet, dass DHL die Telefonnummer von Kunden verlangt.
Der Support antwortet immer nur mit Standard-Antworten. Die E-Mail-Adresse des CEOs wurde mir verwehrt.
We recently received feedback from you expressing dissatisfaction with our service, and we are truly sorry to hear about your experience. Your feedback is valuable, and we take your concerns very seriously.
Please be informed that we are making the issue a high priority so that we can resolve it. We are committed to providing the best possible service to all our users, and we regret that we fell short of your expectations.
Great customer service!
So far, so good. Fast customer support as well from Priyansh.
Priyanka did well in assisting me with my concerns.
Neha was extremely helpful. Look forward to working with you more.
Aditya was incredibly helpful! Highly recommend!
Priyansh was so helpful and explained the platform very well! Thank you so much
Pretty easy to set up, chat associate was extremely helpful!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance and have doubts about any feature of our app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Amazing support and features!
Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.