Recensioni (2.373)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
28 ottobre 2021

This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.

Modern Illume
Stati Uniti
2 giorni di utilizzo dell’app
9 agosto 2022

I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows

GABBABANDS
Stati Uniti
2 giorni di utilizzo dell’app
Data modifica: 12 giugno 2023

Very fast quality help. Recommend

Moogi
Polonia
2 giorni di utilizzo dell’app
27 maggio 2023

Got a response straight away and my problem was solved in 2mins - Thanks Lovish

Customer service so far 10/10

Definitely recommended

LOWF Apparel
Australia
2 giorni di utilizzo dell’app
17 maggio 2021

Be aware they are still charging after you remove the app from your Shopify Store. They ask you to close every single acces of your staff.. closing the service is not enough. I can not imagine if you have so many staff.. And they are not responding basically SCAM.

Pedal Commander
Stati Uniti
2 giorni di utilizzo dell’app
AfterShip ha risposto 17 maggio 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Returns Centre

28 giugno 2023

Great support team! Thank you for your help with getting this set up. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

Juvenon
Stati Uniti
2 giorni di utilizzo dell’app
19 novembre 2020

Is it just us or the customer support just doesn't exist with this app? Thankfully we found out how bad the support is whilst trialing. Deleting it and never looking this way again.

damn gina
Australia
2 giorni di utilizzo dell’app
AfterShip ha risposto 19 novembre 2020

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit

13 maggio 2020

I cannot translate the fields myself. :( My language isn't in the selections on the languages menu .

BCF.lt
Lituania
2 giorni di utilizzo dell’app
2 agosto 2023

sehr tolle app kann ich nur empfehlen! volkommen funktionstüchtig und effiziente kaum zu fassen wie gut es ist!

draeburly
Germania
2 giorni di utilizzo dell’app
23 marzo 2022

Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++

Elevate Styles
Stati Uniti
2 giorni di utilizzo dell’app