Recensioni (2.374)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
21 luglio 2022

The comment from a frustrated customer... This app is absolutely ridiculous that they dont write a clear pricing plan and full plan comparison inside their app dashboard but just ask you to upgrade the plan. But once you upgraded the plan, you will find that even a basic feature like green return for a refund to customer need you to pick the pro plan which cost >$100 monthly. There are way more better return center app in shopify market than this one

EFFOREST
RAS di Hong Kong
18 giorni di utilizzo dell’app
Data modifica: 17 agosto 2021

Great customer service. They helped me quickly and efficiently and resolved my issue. Good shipping rates.

Boston Traders
Stati Uniti
13 giorni di utilizzo dell’app
9 agosto 2021

Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.

Shirts In Bulk
Stati Uniti
Circa 18 ore di utilizzo dell’app
25 aprile 2023

Love how clean and concise everything is. Support was very fast and helpful. This will really improve customer satisfaction.

WoolFit-Slippers.com
Stati Uniti
Circa 18 ore di utilizzo dell’app
28 agosto 2023

Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.

King Crab Legs Company
Stati Uniti
12 giorni di utilizzo dell’app
AfterShip ha risposto 29 agosto 2023

Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

25 dicembre 2017

Excellent app for keep and excellent customer service experience

Mallbey
Colombia
Circa 17 ore di utilizzo dell’app
Data modifica: 19 febbraio 2018

Bad b:bbbbbbbbbbbbbbbbbdddddff

Shopglobalex
Filippine
16 giorni di utilizzo dell’app
Data modifica: 27 aprile 2022

The app seems to be good. I've just tried couple of test orders and still waiting to see how it works when live.
I've had previously an issue setting up the app and paying for SSL but after a discussion with support it has been sorted.
The supper helped me to set custom domain and everything so now I hope it makes our exchange and return process faster and smooth for us and our customers.

Volleyballshop.com.au
Australia
21 giorni di utilizzo dell’app
AfterShip ha risposto 7 aprile 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. For the SSL charge not being visible, We have shared the feedback with our developers, Also, please note that Cloudflare charges us for SSL, and for that reason, we have a charge to enable the SSL on the return page.
We have shared some more details with you over the email, Kindly go through the email and let us know if that works for you.

Looking forward to hearing back from you.

Regards,
Shahvaz
Returns Center

19 marzo 2018

Nice app but how cant i translate it all in french?

Neinsei Store
Francia
19 giorni di utilizzo dell’app
12 gennaio 2018

Aftership is a great tool to use for returns. It is hands off and you hardly have to do any work. With the couple of customers that needed to make returns they were able to follow the simple process of Aftership!

Og Accessories
Stati Uniti
11 giorni di utilizzo dell’app