Recensioni (2.326)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
24 luglio 2023

Good support from the team. Thank you so much for your time. It was helpful . the app is very interesting

Bright Electronics
Canada
3 giorni di utilizzo dell’app
17 ottobre 2023

$200 extra just for shopify auto restock.... come on...

Nalinee was very helpful and attentive though. But $200 just for the automatic restock in shopify is too much.

Mad Chuck™
Stati Uniti
7 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 19 ottobre 2023

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.

We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are not satisfied with our pricing plan and the auto restock option is available on the premium plan and above. Hence we would like to discuss this further with you.

One of our experts will be sending you an email in order to get this sorted for you.

In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com

Regards,
Team AfterShip

17 ottobre 2023

Excellent service! Easy to use & great customer service :)

WEARhouse
Australia
5 giorni di utilizzo dell’app
7 luglio 2023

Awesome job answering all of my questions. The service that was provide was amazing. I appreciate you.
Thank you.

Financially Speaking Clothing
Stati Uniti
Circa 7 ore di utilizzo dell’app
28 agosto 2023

Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.

King Crab Legs Company
Stati Uniti
12 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 29 agosto 2023

Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

14 ottobre 2023

Ayushi provided excellent customer service in a timely manner. I appreciated the extension on my "Returns" trial period. Much appreciated.

Katstorm Photography
Stati Uniti
4 giorni di utilizzo dell’app
28 ottobre 2023

Great customer service!

PF. Flyers
Stati Uniti
Circa 2 mesi di utilizzo dell’app
23 settembre 2023

The app is not marking the actual orders as returned or being in process for return, and that causing a lot of problems for accounting and customer service!
The support is not working on the weekends and they need a very long time to fix anything!
be careful if you have a large number of transactions.

Rebel Athletic
Stati Uniti
2 giorni di utilizzo dell’app
AfterShip & Automizely ha risposto 24 settembre 2023

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app.

Be rest assured that your issue has already been forwarded to the development team and we will try our best to resolve it as a priority.

We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Team Returns Center

23 luglio 2023

So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!

K&K Modest Apparel
Stati Uniti
Circa un'ora di utilizzo dell’app
19 ottobre 2023

The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.

Boondocker
Canada
Circa 2 ore di utilizzo dell’app