AfterShip Returns & Exchanges

Had a question about the returns policy workflows and if it could be arranged. Purima sorted and resolved it within 10 minutes.

The app works perfectly, and I have not had any issues with it in 3 years.

Thanks team!

We LOVE AfterShip! Dhanush was fantastic to work with. He helped us quickly resolve some issues between AfterShip Returns and Shopify, and the turnaround was much faster than I expected. He was very helpful, knowledgeable, and easy to work with throughout the process. His guidance made a big difference, and I really appreciated how smoothly he helped get everything sorted out. Highly recommend working with him.

AfterShip Tracking & Returns has saved us so much time, it's hard to imagine running our ecommerce businesses without them!

Great chat assistance, got my issue solved quickly

The Rep. was friendly and helpful. Fixed the issue fast and was able to explain to me the problem.

Great and quick service. Purnima was quick in responding and helped with a quick call which makes it easier.

Only at the early stages of using this app, but it seem very powerful and versatile, but with a very friendly user experience. Other apps I had tried were very difficult to manage in comparison.

The app appears to cater to a wide range of needs, from simple exchanges through to more complex returns. If you're exploring an easier returns option for your brand, it's worth giving this a go with the trial to make sure it's right for you.

The customer service has also been great, with a few issues holding up our setup, that were quickly resolved by the team.

Great support, especially Dhanush was of great help!

Arun K was very helpful on our call today. He was patient and listened to all my concerns. I didn't feel rushed. Thank you for your help!

Damandeep was awesome! He was patient and I can't be more grateful in times like today. Most people would close out the ticket after one minute of no response. He stayed on with me for a long time and made sure my issue was resolved. Thanks again!

I really like how easy everything feels now that the returns are centralized. It takes the guesswork out of the whole process and saves a lot of time. What really makes it stand out though is the customer service. Every time I have a question or need a hand, the team steps in with real attention and patience. It feels like they actually want to help, and that makes a huge difference.