Recensies (2.394)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 80% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 6 augustus 2020

This will save me a lot of time and money. The ux for the customer is great and it makes it easy for my business to keep track of everything.

Budo Brothers
Canada
4 maanden gebruiken de app
AfterShip heeft geantwoord 7 augustus 2020

Hi Budo Brothers,

Thank you for leaving us a 4-star rating. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day.

However, we want the experience to be 10/10 for you and would love to have your sincere feedback on what more we can do to make the experience 5 star-worthy.

Would appreciate your constructive suggestions on the same so we can serve you better.

Bewerkt 22 maart 2021

super useful and friendly support staff. i dont like that shopify makes me type 100+ characters to submit my review, however.

Summer Fashion Brands
Verenigde Staten
4 maanden gebruiken de app
11 maart 2021

Helped me setup everything and more! Also helped me fix my website with the actual link. Thank you!

Elizabeth Moore
Verenigde Staten
4 maanden gebruiken de app
Bewerkt 26 oktober 2021

Great little app, luckily not used much by our customers! the support team is very responsive and quick at resolving issues!

Is To Me
Verenigd Koninkrijk
4 maanden gebruiken de app
Bewerkt 14 juli 2021

Very solid application! Makes the entire process of handling returns and refunds for orders painless. Support is quick and helpful. Super pleased with my experience.

Moissanite Outlet
Verenigde Staten
4 maanden gebruiken de app
12 januari 2018

Love it. We used a custom domain (returns.yourdomain.com) and added a link to the return center in our footer. I love the way it looks and functions. Most especially love how easy it is to customize.

Trampoline Avenue
Canada
4 maanden gebruiken de app
1 april 2018

Liked it before the mandatory switch and sign up to something different. This version will no longer be available after April 30th.

Labellame
Verenigde Staten
4 maanden gebruiken de app
19 februari 2022

They have hidden charges. It doesn't mention in the pricing but they require $5 for each user. So, if you have 3 workers handling the returns, you'll have to play $15 extra etc.. This not mentioned anywhere in the pricing, This is deceptive and frankly unethical. They could have made this clear in the pricing.

Fendrihan
Verenigde Staten
4 maanden gebruiken de app
AfterShip heeft geantwoord 21 februari 2022

I am sorry to know that you are not happy with the pricing.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

We regret the inconvenience caused to you.

Regards,
Rupam
Team Returns Center

Bewerkt 12 oktober 2019

This is an amazing app. I love how it makes returning easy and simple for our stores' customers. Highly reccomend

InfiniChic
Verenigde Staten
4 maanden gebruiken de app
13 december 2022

Moaazzam from Aftership was very helpful and cleared all my doubts through out the process of testing.

Muttluks CA
Canada
4 maanden gebruiken de app