AfterShip Returns & Exchanges , 2.290 recensies
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I would HIGHLY recommend this app. Although our store has not launched . Their SUPPORT is nothing short of EXCELLENT++++ I have spoken to several people from this company and every single one I have encountered have been so helpful, genuinely want to make it work well for your need and have been SO PROFESIONAL . I don't usually do a review but I think this app maker deserves it. I am very new in setting up in shopify and am not very savvy, but they took out the worry out of me as they were ready to help at anytime. I believe when a company wants you to succeed , you just want them to do well too. I wish you guys all the best and wish that all app/theme makers are as professional as you :)
works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.
Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)
Great app so far. Customer Service, very nice and easy to help. Thank you for your help in setting everything up.
This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.
Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.
Very Good support!!!! thank you very much after ship !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!
Thanks for sharing your valuable feedback.
I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Neelima Aggarwal
Team Returns Center
Super Easy to use, great customer service!
It’s making me use more characters to submit this review…..disregard this part lol
Store owners want to make creating a store as easy as possible and any automation tools are welcome. You also need to look professional and you also need to minimise the amount of effort it takes to run a store. Returns Center accomplishes all of those requirements. It's very easy to set up and, unbelievably, it's free. It complements their other app, Aftership, very well. Afterships's support is excellent, contacted them twice, both replies within 24 hours and both times problems solved.
The App is very easy to use, it has all the things you need. And the support team response time is amazing!
I've had aftership installed for about a month, now. I have to say, it's a clean design and merged very well with my theme. It simplified the process and really cleans up the "returns policy" section of my store. Beautiful work. Extremely simply, yet, one of most favorite apps due to that fact. Highly recommended.
I second the feature request to customize email, so I can link to RETURNS@my_domain.___