AfterShip Returns & Exchanges

The app is amazing! Samad was even better! I appreciate when someone is able to understand my issue clearly and get it fixed in the nick of time!

very good app , thanks you very much

So far working as it should and easy to use!

love this app it really makes things simple, providing tabs that allows you to optimize how and when to set your return products

Great App! Must Have Shopify App for any stores which has returns more than 3% of total orders as it manages the whole returns process. It also makes those buyers which might not return to store return because of systematic returns center.

Some updates like Adding logo and background or bar colors could be a great to make it 100% perfect. You can also make a custom domain like returns.yourdomain.com which is quite cool.

Once again so many thanks to Aftership team. Great people.

Good customer service and app. Does what it needs to do without a ton of bloat or anything. Very satisfied

Easy for customer and store owner to request a return. Save both of our time.

Great app, definitely would recommend it to anyone who has a decent amount of volume in sales.

The app works BUT there is a bug in the system and the developers have yet to resolve it which is frustrating..Issue-customer submits return for approval- dashboard will show you have 0 pending returns to approve. You will only become aware that you have pending approvals if a) an irate customer calls you to ask why you haven't approved their return or b) you add "check the pending approvals folder for returns" to the long list of things you have to do to manage your business. Ridiculous- these notifications should be pushed automatically (which used to happen) please fix this!!

Sanjeet was incredibly helpful when answering my questions. Great tool and even better customer service!