Recensies (2.337)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
28 november 2022

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

GoDoggy
Japan
4 dagen gebruiken de app
10 januari 2018

This is a user-friendly software

By His Blessing
Singapore
4 dagen gebruiken de app
24 januari 2022

The application really facilitates possible returns for our clients, the operation is simple and effective.
The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes.
100% recommendable

Judy Design
Canada
4 dagen gebruiken de app
15 januari 2023

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Rogers Pearson
Verenigde Staten
4 dagen gebruiken de app
14 december 2022

Quick and painless. No hassle I made a request and was answered quickly on chat. It took about 3 minutes in total.

PleasantlyPlumpFashions
Verenigde Staten
4 dagen gebruiken de app
21 juli 2017

Perfect App. Returns Center makes the life of every shop owner significantly easier. It saves you time and makes an online shop complete.

Cdbnol
Oostenrijk
4 dagen gebruiken de app
5 juni 2022

It's been 5 days now i've been trying to get support. All I ever get is, "Please allow me to check", "Our team is checking the issue at our end ...." days and days have gone by and it's literally the same response. We've had to hack our way around dealing with exchange requests for this app, and the issue seems beyond the scope of the dev team considering they have told me that "the issue is a bit complicated". It's literally been 5 days, and I'm following up twice a day. One of the chat support told me the issue should be resolve in 4-6 hours, that was 3 days ago. Still no word, still no resolution.

Ellaé Lisqué
Verenigde Staten
3 maanden gebruiken de app
AfterShip & Automizely heeft geantwoord 5 juni 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are actively working on your concern please be assured.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Nitish Batra
Team AfterShip

14 september 2017

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Nova 14628
Verenigde Staten
2 maanden gebruiken de app
5 mei 2021

The customer service aspect is wonderful! I had questions & they answered immediately also using pictures to help!

The Appalachian Ridge Boutique
Verenigde Staten
4 dagen gebruiken de app
13 april 2020

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

OutlanderOnline
Verenigde Staten
2 maanden gebruiken de app
AfterShip & Automizely heeft geantwoord 15 april 2020

Sure. Please take your time and try the product. Let us know if you face any issues.